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Wiki Wiki Summary
Customer relationship management Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to best cater for their needs, thus retaining customers and driving sales growth.
Arithmetic Arithmetic (from Ancient Greek ἀριθμός (arithmós) 'number', and τική [τέχνη] (tikḗ [tékhnē]) 'art, craft') is an elementary part of mathematics that consists of the study of the properties of the traditional operations on numbers—addition, subtraction, multiplication, division, exponentiation, and extraction of roots. In the 19th century, Italian mathematician Giuseppe Peano formalized arithmetic with his Peano axioms, which are highly important to the field of mathematical logic today.
Bitwise operation In computer programming, a bitwise operation operates on a bit string, a bit array or a binary numeral (considered as a bit string) at the level of its individual bits. It is a fast and simple action, basic to the higher-level arithmetic operations and directly supported by the processor.
Special Activities Center The Special Activities Center (SAC) is a division of the Central Intelligence Agency responsible for covert operations and paramilitary operations. The unit was named Special Activities Division (SAD) prior to 2015.
Surgery Surgery is a medical or dental specialty that uses operative manual and instrumental techniques on a person to investigate or treat a pathological condition such as a disease or injury, to help improve bodily function, appearance, or to repair unwanted ruptured areas.\nThe act of performing surgery may be called a surgical procedure, operation, or simply "surgery".
Competition Competition is a rivalry where two or more parties strive for a common goal which cannot be shared: where one's gain is the other's loss (an example of which is a zero-sum game). Competition can arise between entities such as organisms, individuals, economic and social groups, etc.
Equity (finance) In finance, equity is ownership of assets that may have debts or other liabilities attached to them. Equity is measured for accounting purposes by subtracting liabilities from the value of the assets.
Stock market A stock market, equity market, or share market is the aggregation of buyers and sellers of stocks (also called shares), which represent ownership claims on businesses; these may include securities listed on a public stock exchange, as well as stock that is only traded privately, such as shares of private companies which are sold to investors through equity crowdfunding platforms. Investment is usually made with an investment strategy in mind.
Net income In business and accounting, net income (also total comprehensive income, net earnings, net profit, bottom line, sales profit, or credit sales) is an entity's income minus cost of goods sold, expenses, depreciation and amortization, interest, and taxes for an accounting period.It is computed as the residual of all revenues and gains less all expenses and losses for the period, and has also been defined as the net increase in shareholders' equity that results from a company's operations. It is different from gross income, which only deducts the cost of goods sold from revenue.
Annual general meeting An annual general meeting (AGM, also known as the annual meeting) is a meeting of the general membership of an organization.\nThese organizations include membership associations and companies with shareholders.
Public company A public company, publicly traded company, publicly held company, publicly listed company, or public limited company is a company whose ownership is organized via shares of stock which are intended to be freely traded on a stock exchange or in over-the-counter markets. A public (publicly traded) company can be listed on a stock exchange (listed company), which facilitates the trade of shares, or not (unlisted public company).
Friedman doctrine The Friedman doctrine, also called shareholder theory or stockholder theory, is a normative theory of business ethics advanced by economist Milton Friedman which holds that the social responsibility of business is to increase its profits. This shareholder primacy approach views shareholders as the economic engine of the organization and the only group to which the firm is socially responsible.
Common stock Common stock is a form of corporate equity ownership, a type of security. The terms voting share and ordinary share are also used frequently outside of the United States.
Common stock dividend A common stock dividend is the dividend paid to common stock owners from the profits of the company. Like other dividends, the payout is in the form of either cash or stock.
Preferred stock Preferred stock (also called preferred shares, preference shares, or simply preferreds) is a component of share capital that may have any combination of features not possessed by common stock, including properties of both an equity and a debt instrument, and is generally considered a hybrid instrument. Preferred stocks are senior (i.e., higher ranking) to common stock but subordinate to bonds in terms of claim (or rights to their share of the assets of the company, given that such assets are payable to the returnee stock bond) and may have priority over common stock (ordinary shares) in the payment of dividends and upon liquidation.
Matthiola incana Matthiola incana is a species of flowering plant in the cabbage family Brassicaceae. Common names include Brompton stock, common stock, hoary stock, ten-week stock, and gilly-flower.
Treasury stock A treasury stock or reacquired stock is stock which is bought back by the issuing company, reducing the amount of outstanding stock on the open market ("open market" including insiders' holdings). \nStock repurchases are used as a tax efficient method to put cash into shareholders' hands, rather than paying dividends, in jurisdictions that treat capital gains more favorably.
Customer Profitability Analysis Customer Profitability Analysis (in short CPA) is a management accounting and a credit underwriting method, allowing businesses and lenders to determine the profitability of each customer or segments of customers, by attributing profits and costs to each customer separately. CPA can be applied at the individual customer level (more time consuming, but providing a better understanding of business situation) or at the level of customer aggregates / groups (e.g.
Small Is Profitable Small Is Profitable: The Hidden Economic Benefits of Making Electrical Resources the Right Size is a 2002 book by energy analyst Amory Lovins and others. The book describes 207 ways in which the size of "electrical resources"—devices that make, save, or store electricity—affects their economic value.
Assets under management In finance, assets under management (AUM), sometimes called funds under management, measures the total market value of all the financial assets which an individual or financial institution—such as a mutual fund, venture capital firm, or depository institution—or a decentralized network protocol controls, typically on behalf of a client. These funds may be managed for clients/users or for themselves in the case of a financial institution which has mutual funds or holds its own venture capital.
Defence mechanism In psychoanalytic theory, a defence mechanism (American English: defense mechanism), is an unconscious psychological operation that functions to protect a person from anxiety-producing thoughts and feelings related to internal conflicts and outer stressors.Defence mechanisms may result in healthy or unhealthy consequences depending on the circumstances and frequency with which the mechanism is used. Defence mechanisms (German: Abwehrmechanismen) are psychological strategies brought into play by the unconscious mind to manipulate, deny, or distort reality in order to defend against feelings of anxiety and unacceptable impulses and to maintain one's self-schema or other schemas.
Ivor Montagu Ivor Goldsmid Samuel Montagu (23 April 1904, in Kensington, London – 5 November 1984, in Watford) was an English filmmaker, screenwriter, producer, film critic, writer, table tennis player, and Communist activist in the 1930s. He helped to develop a lively intellectual film culture in Britain during the interwar years, and was also the founder of the International Table Tennis Federation.
The Day the Music Died On February 3, 1959, American rock and roll musicians Buddy Holly, Ritchie Valens, and "The Big Bopper" J. P. Richardson were killed in a plane crash near Clear Lake, Iowa, together with pilot Roger Peterson. The event later became known as "The Day the Music Died" after singer-songwriter Don McLean referred to it as such in his 1971 song "American Pie".
Decree nisi A decree nisi or rule nisi (from Latin nisi 'unless') is a court order that will come into force at a future date unless a particular condition is met. Unless the condition is met, the ruling becomes a decree absolute (rule absolute), and is binding.
North American Free Trade Agreement The North American Free Trade Agreement (NAFTA ; Spanish: Tratado de Libre Comercio de América del Norte, TLCAN; French: Accord de libre-échange nord-américain, ALÉNA) was an agreement signed by Canada, Mexico, and the United States that created a trilateral trade bloc in North America. The agreement came into force on January 1, 1994, and superseded the 1988 Canada–United States Free Trade Agreement between the United States and Canada.
AEC Matador The AEC Matador was a heavy 4×4 truck and medium artillery tractor built by the Associated Equipment Company for British and Commonwealth forces during World War II. AEC had already built a 4×2 lorry, also known as the Matador (all AEC lorries received 'M' names).\n\n\n== Description ==\nThe Matador was distinctive with its flat fronted cab with gently curved roof, wheels at the corners and a flat load carrying area covered by a canvas or tarpaulin tilt.
AEC Armoured Command Vehicle AEC Armoured Command Vehicle was a series of command vehicles built by the British Associated Equipment Company (AEC) during the Second World War .\n\n\n== History ==\n\nDuring the Second World War, the United Kingdom was the only country to develop and widely employ purpose-built armoured command vehicles.
AEC Armoured Car AEC Armoured Car is the name of a series of British heavy armoured cars built by the Associated Equipment Company (AEC) during the Second World War.\nThe AEC came about following British experience in the Western Desert against Italian armoured cars.
United States Atomic Energy Commission The United States Atomic Energy Commission, commonly known as the AEC, was an agency of the United States government established after World War II by U.S. Congress to foster and control the peacetime development of atomic science and technology. President Harry S. Truman signed the McMahon/Atomic Energy Act on August 1, 1946, transferring the control of atomic energy from military to civilian hands, effective on January 1, 1947.
Shooters, Fishers and Farmers Party The Shooters, Fishers and Farmers Party (SFF) is an Australian political party. It primarily advocates for increased funding and services for rural and regional Australia, protecting the right to farm, enhancing commercial and recreational fishing, tougher sentencing for illegal firearm trade and usage, and relaxing gun control for law abiding citizens.The party was formed in 1992, and was known simply as the Shooters Party.
Price action trading The price action is a method of billable negotiation in the analysis of the basic movements of the price, to generate signals of entry and exit in trades and that stands out for its reliability and for not requiring the use of indicators. It is a form of technical analysis, since it ignores the fundamental factors of a security and looks primarily at the security's price history.
Day trading Day trading is a form of speculation in securities in which a trader buys and sells a financial instrument within the same trading day, so that all positions are closed before the market closes for the trading day to avoid unmanageable risks and negative price gaps between one day's close and the next day's price at the open. Traders who trade in this capacity are generally classified as speculators.
Algorithmic trading Algorithmic trading is a method of executing orders using automated pre-programmed trading instructions accounting for variables such as time, price, and volume. This type of trading attempts to leverage the speed and computational resources of computers relative to human traders.
Technical analysis In finance, technical analysis is an analysis methodology for forecasting the direction of prices through the study of past market data, primarily price and volume. Behavioral economics and quantitative analysis use many of the same tools of technical analysis, which, being an aspect of active management, stands in contradiction to much of modern portfolio theory.
Risk Factors
SOURCE INTERLINK COMPANIES INC ITEM 1A RISK FACTORS 12 ITEM 1A RISK FACTORS Set forth below and elsewhere in this Annual Report on Form 10-K and in other documents we file with the SEC are risks and uncertainties that could cause actual results to differ materially from the results contemplated by the forward looking statements contained in this Annual Report on Form 10-K RISKS RELATING TO THE BUSINESS WE HAVE A CONCENTRATED CUSTOMER BASE AND OUR REVENUES COULD BE ADVERSELY AFFECTED IF WE LOSE ANY OF OUR LARGEST CUSTOMERS OR THESE CUSTOMERS ARE UNABLE TO PAY AMOUNTS DUE TO US A significant percentage of our sales are derived from a limited number of customers
accounted for approximately 27dtta5prca of our total revenues
We expect to continued to be dependent on a small number of customers for a substantial portion of our revenues
If any of these customers were to terminate their relationship with us, significantly reduce their purchases from us or experience problems in paying amounts due to us, it would result in a material reduction in our revenues and operating profits
WE DEPEND ON ACCESS TO CREDIT We will have significant working capital requirements principally to finance inventory and accounts receivables
We are currently a party to a revolving credit facility with a syndicate of lenders arranged by Wells Fargo Foothill, Inc
In addition, we are extended trade credit by our suppliers
Our business will depend on the availability of a credit facility and continued extension of credit by suppliers to support our working capital requirements
To maintain the right to borrow revolving loans and avoid a default under a credit facility, we will be required to comply with various financial and operating covenants and maintain sufficient eligible assets to support revolving loans pursuant to a specified borrowing base
Our ability to comply with these covenants or maintain sufficient eligible assets may be affected by events beyond our control, including prevailing economic, financial and industry conditions, and we may be unable to comply with these covenants or maintain sufficient eligible assets in the future
A breach of any of these covenants or the failure to maintain sufficient eligible assets could result in a default under these credit facilities
If we default, our lenders will no longer be obligated to extend revolving loans to us and could declare all amounts outstanding under our credit facility, together with accrued interest, to be immediately due and payable
If we were unable to repay those amounts, our lenders could proceed against the collateral interest granted to them to secure that indebtedness
The results of such actions would have a significant negative impact on our results of operations and financial condition
A DISRUPTION IN THE OPERATIONS OF OUR KEY SHIPPER OR SHARPLY HIGHER COSTS COULD CAUSE A DECLINE IN OUR SALES OR A REDUCTION IN OUR EARNINGS We are dependent on commercial freight carriers, primarily UPS, to deliver our products
If the operations of these carriers are disrupted for any reason, we may be unable to deliver our products to our customers on a timely basis
If we cannot deliver our products in an efficient and timely manner, our customers may reduce their orders from us and our revenues and operating profits could materially decline
For the year ended January 31, 2006, our freight cost represented approximately 4dtta8prca of our revenue
If freight costs were to increase and we were unable to pass that increase along to our customers due to competition within our industry, our financial results could materially suffer
Page 12 of 71 In a rising fuel cost environment, our freight costs may increase
If we are unable to pass the increased costs along to our customers, our results of operation may materially decline
OUR STRATEGY WILL INCLUDE MAKING ADDITIONAL ACQUISITIONS THAT MAY PRESENT RISKS TO THE BUSINESS Making additional strategic acquisitions is part of our strategy
The ability to make acquisitions will depend upon identifying attractive acquisition candidates and, if necessary, obtaining financing on satisfactory terms
Acquisitions, including those that we have already made, may pose certain risks to us
These include the following: - we may be entering markets in which we have limited experience; - the acquisitions may be potential distractions to management and may divert company resources and managerial time; - it may be difficult or costly to integrate an acquired business &apos financial, computer, payroll and other systems into our own; - we may have difficulty implementing additional controls and information systems appropriate for a growing company; - some of the acquired businesses may not achieve anticipated revenues, earnings or cash flow; - we may not achieve the expected benefits of the transactions including increased market opportunities, revenue synergies and cost savings from operating efficiencies; - difficulties in integrating the acquired businesses could disrupt client service and cause us to lose customers; - we may have unanticipated liabilities or contingencies from an acquired business; - we may have reduced earnings due to amortization expenses, goodwill impairment charges, increased interest costs and costs related to the acquisition and its integration; - we may finance future acquisitions by issuing common stock for some or all of the purchase price which could dilute the ownership interests of the stockholders; - acquired companies will have to become, within one year of their acquisition, compliant with SEC rules relating to internal control over financial reporting adopted pursuant to the Sarbanes-Oxley Act of 2002; - we may be unable to retain management and other key personnel of an acquired company; and - we may impair relationships with an acquired companyapstas employees, suppliers or customers by changing management
To the extent that the value of the assets acquired in any prior or future acquisitions, including goodwill or intangible assets with indefinite lives, becomes impaired, our company would be required to incur impairment charges that would affect earnings
Such impairment charges could reduce our earnings and have a material adverse effect on the market value of our common stock
For example, in connection with our fiscal 2002 acquisition of a magazine distribution company, we recorded an asset impairment charge totaling dlra78dtta1 million
If we are unsuccessful in meeting the challenges arising out of our acquisitions, our business, financial condition and future results could be materially harmed
Page 13 of 71 WE DEPEND ON ACCESS TO ACCURATE INFORMATION ON RETAIL SALES OF MAGAZINES IN ORDER TO OFFER CERTAIN SERVICES TO OUR CUSTOMERS, AND WE COULD LOSE A SIGNIFICANT COMPETITIVE ADVANTAGE IF OUR ACCESS TO SUCH INFORMATION WERE DIMINISHED We use information concerning the retail sales of single copy magazines to: - compare the revenue potential of various front-end fixture designs to assist our customers in selecting designs intended to maximize sales in the front-end; - identify sales trends at individual store locations permitting us to provide just-in-time inventory replenishment and prevent stock outs; and - offer both retailers and publishers information services, such as ICN and Cover Analyzer, and customized sales reporting
We gain access to this information principally through relationships with AC Nielsen & Company and Barnes & Noble, Inc
We do not currently have written agreements with these providers
We also obtain a significant amount of information in connection with our rebate claim submission services
Our access to information could be restricted as a result of the inability of any of our data partners to supply information to us or as a result of the discontinuation or substantial modification of the current incentive payment programs for magazines
If our access to information were reduced, the value of our information and design services could materially diminish and our publisher and retailer relationships could be negatively impacted
OUR REVENUE FROM THE SALES OF DVDS AND CDS MAY SUFFER DUE TO A SHIFT IN CONSUMER DEMAND AWAY FROM THE PHYSICAL MEDIA AND TOWARD DIGITAL DOWNLOADING AND OTHER DELIVERY METHODS Current technology allows consumers to buy music digitally from many providers such as Apple Computer (through iTunes), Music Match, Rhapsody, Microsoft (through MSN) and others
The sale of digital music has grown significantly in the past year, and the recording industry saw sales revenue for CDs decline significantly from 2001 to 2005
As this method of selling music increases in popularity and gains consumer acceptance, it may adversely impact our sales and profitability
The recording industry also continues to face difficulties as a result of illegal online file-sharing and downloading
While industry associations and manufacturers have successfully launched legal action against downloaders and file sharers to stop this practice, there can be no assurance of the effect of these lawsuits
File sharing and downloading, both legitimate and illegal, could continue to exert pressure on the recording industry and the demand for CDs
Additionally, as other forms of media become available for digital download, our sales and profitability attributable to CDs and DVDs may be adversely affected
Recent advances in the technologies to deliver movies to viewers may adversely affect public demand for DVDs offered by us
For example, some digital cable providers and internet companies offer movies &quote on demand &quote with interactive capabilities such as start, stop and rewind
Direct broadcast satellite and digital cable providers have been able to enhance their on-demand offerings as a result of their ability to transmit over numerous channels
Although not as advanced as the digital distribution of music, Apple Computer (through iTunes) and others have begun to offer video content digitally
Apart from on-demand technology, the recent development and enhancement of personal video recorder technology with &quote time-shifting &quote technology (such as that used by TiVo and certain cable companies) has given viewers greater interactive control over broadcasted movies and other program types
Also, companies such as Blockbuster Entertainment and NetFlix are now offering subscription services which provide consumers the ability to rent VHS cassettes and DVDs for indefinite periods of time without being subject to late fees
If these methods of watching filmed entertainment increase in popularity and gain consumer acceptance, they may adversely impact sales and profits
WE PARTICIPATE IN HIGHLY COMPETITIVE INDUSTRIES AND COMPETITIVE PRESSURES MAY RESULT IN A DECREASE IN OUR REVENUES AND PROFITABILITY Each of our business units faces significant competition
Our Fulfillment group distributes home entertainment Page 14 of 71 product in competition with a number of national and regional companies, including Anderson News Company, Anderson Merchandisers, LP, Hudson News Company, News Group, Ingram Book Group, Inc, Ingram Entertainment, Inc, Handleman Company, and Baker & Taylor, Inc
Major record labels and film studios periodically compete with us by establishing direct trading relationships with the larger retail chains
Our In-Store Services group competes in a highly fragmented industry with other manufacturers for wood and wire display fixture business
In addition, some of this groupapstas information and management services may be performed directly by publishers and other vendors, retailers or distributors
Other information service providers, including AC Nielsen Company, Information Resources and Audit Bureau of Circulations, also collect sales data from retail stores
If these service providers were to compete with us, given their expertise in collecting information and their industry reputations, they could be formidable competitors
Some of our existing and potential competitors have substantially greater resources and greater name recognition than we do with respect to the market or market segments they serve
Because of each of these competitive factors, we may not be able to compete successfully in these markets with existing or new competitors
Competitive pressures may result in a decrease in the number of customers it serves, a decrease in its revenues or a decrease in its operating profits
WE CONDUCT A GROWING PORTION OF OUR BUSINESS INTERNATIONALLY, WHICH PRESENTS ADDITIONAL RISKS TO US OVER AND ABOVE THOSE ASSOCIATED WITH OUR DOMESTIC OPERATIONS Approximately 2dtta1prca of our total revenues for the year ended January 31, 2006 were derived from the export of US publications to overseas markets, primarily to the United Kingdom and Australia
In addition, approximately 6dtta9prca of our gross domestic distribution for the year ended January 31, 2006, consisted of the domestic distribution of foreign publications imported for sale to US markets
The conduct of business internationally presents additional inherent risks including: - unexpected changes in regulatory requirements; - import and export restrictions; - tariffs and other trade barriers; - differing technology standards; - resistance from retailers to our business practices; - employment laws and practices in foreign countries; - political instability; - fluctuations in currency exchange rates; - imposition of currency exchange controls; and - potentially adverse tax consequences
Any of these risks could adversely affect revenue and operating profits of our international operations
Certain suppliers have adopted policies restricting the export of DVDs and CDs by domestic distributors
However, consistent with industry practice, we distribute our merchandise internationally
We would be adversely affected if a substantial portion of our suppliers enforced any restriction on our ability to sell our home entertainment content products outside the United States
Page 15 of 71 SUBSTANTIALLY ALL OF THE MAGAZINES DISTRIBUTED BY US ARE PURCHASED FROM FOUR SUPPLIERS AND OUR REVENUES COULD BE ADVERSELY AFFECTED IF WE ARE UNABLE TO RECEIVE MAGAZINE ALLOTMENTS FROM THESE SUPPLIERS Substantially all of the magazines distributed in the United States are supplied by or through one of four national distributors, Comag Marketing Group, LLC, Curtis Circulation Company, Kable Distribution Services, Inc
Each title is supplied by one of these national distributors to us and cannot be purchased from any alternative source
Our success is largely dependent on our ability to obtain product in sufficient quantities on competitive terms and conditions from each of the national distributors
In order to qualify to receive copy allotments, we are required to comply with certain operating conditions, which differ between the specialty retail market and the mainstream market
Our ability to economically satisfy these conditions may be affected by events beyond our control, including the cooperation and assistance of our customers
A failure to satisfy these conditions could result in a breach of our purchase arrangements with our suppliers and entitle our suppliers to reduce our copy allotment or discontinue our right to receive product for distribution to our customers
If our supply of magazines were reduced, interrupted or discontinued, customer service would be disrupted and existing customers may reduce or cease doing business with us altogether, thereby causing our revenue and operating income to decline and result in failure to meet expectations
IF WE WERE UNABLE TO RECEIVE OUR CD AND DVD PRODUCTS FROM OUR TOP SUPPLIERS, OUR SALES AND PROFITABILITY COULD BE ADVERSELY AFFECTED A substantial portion of the DVD and CD products distributed by us are supplied by 5 film studios and 4 record labels
These products are proprietary to individual suppliers and may not be obtained from any alternative source
Our success depends upon our ability to obtain product in sufficient quantities on competitive terms and conditions from each of these major home entertainment labels and studios
If our supply of products were interrupted or discontinued, then customer service could be adversely affected and customers may reduce or cease doing business with us causing our sales and profitability to decline
VIRTUALLY ALL OF OUR SALES ARE MADE ON A &quote SALE OR RETURN &quote BASIS AND HIGHER THAN EXPECTED RETURNS COULD CAUSE US TO OVERSTATE REVENUE FOR THE PERIOD AFFECTED As is customary in the home entertainment content product industry, virtually all of our sales will be made on a &quote sale or return &quote basis
During the year ended January 31, 2006, approximately 60 out of every 100 magazine copies distributed domestically by Source Interlink and approximately 19 out of every 100 DVDs and CDs distributed domestically by Alliance were returned unsold by their customers for credit; however, the sell-through rate can vary from period to period
Revenues from the sale of merchandise that we distribute are recognized at the time of delivery, less a reserve for estimated returns
If sell-through rates in any period are significantly less than historical averages, this return reserve could be inadequate
This would require an increase in the amount of the return reserve for subsequent periods which may result in a reduction in operating income for such periods
SALES OF DVDS AND CDS ARE HIGHLY SEASONAL AND OUR FINANCIAL RESULTS COULD BE NEGATIVELY IMPACTED IF THE FOURTH QUARTER SALES OF DVDS AND CDS ARE WEAK Our CD and DVD Fulfillment segment generated 31dtta7prca of its total net sales in the fourth quarter of fiscal 2006 coinciding with the holiday shopping season
Factors that could adversely affect sales and profitability in the fourth quarter include: - unavailability of, and low customer demand for, particular products; - unfavorable economic and geopolitical conditions; Page 16 of 71 - inability to hire adequate temporary personnel; - weather conditions; - inability to anticipate consumer trends; and - inability to maintain adequate inventory levels
WE DEPEND ON THE EFFORTS OF CERTAIN KEY PERSONNEL, THE LOSS OF WHOSE SERVICES COULD ADVERSELY AFFECT OUR BUSINESS We depend upon the services of our chief executive officer and chief operating officer and their relationships with customers and other third parties
The loss of these services or relationships could adversely affect our business and the implementation of our growth strategy
This in turn could materially harm our financial condition and future results
Although we have employment agreements with each of our chief executive officer and chief operating officer, the services of these individuals may not continue to be available to the combined company
We carry key person life insurance on the lives of both our chief executive officer and chief operating officer
OUR MANAGEMENT AND INTERNAL SYSTEMS MIGHT BE INADEQUATE TO HANDLE OUR POTENTIAL GROWTH To manage future growth, our management must continue to improve operational and financial systems and expand, train, retain and manage its employee base
We will likely be required to manage an increasing number of relationships with various customers and other parties
If our systems, procedures and controls are inadequate to support our operations, our expansion could be halted and we could lose opportunities to gain significant market share
Any inability to manage growth effectively may harm our business
OUR OPERATIONS COULD BE DISRUPTED IF OUR INFORMATION SYSTEMS FAIL, CAUSING INCREASED EXPENSES AND LOSS OF SALES Our business depends on the efficient and uninterrupted operation of our computer and communications software and hardware systems, including our replenishment and order regulation systems, and other information technology
If we were to fail for any reason or if we were to experience any unscheduled down times, even for only a short period, its operations and financial results could be adversely affected
We have in the past experienced performance problems and unscheduled down times, and these problems could recur
Our systems could be damaged or interrupted by fire, flood, hurricanes, power loss, telecommunications failure, break-ins or similar events
We have formal disaster recovery plans in place
However, these plans may not be entirely successful in preventing delays or other complications that could arise from information systems failure, and, if they are not successful, our business interruption insurance may not adequately compensate it for losses that may occur
WE DEPEND ON THE INTERNET TO DELIVER SOME OF OUR SERVICES, AND THE USE OF THE INTERNET MAY EXPOSE US TO INCREASED RISKS Many of our operations and services, including replenishment and order regulation systems, PIN, ICN, customer direct fulfillment and other information technology, involve the transmission of information over the Internet
Our business therefore will be subject to any factors that adversely affect Internet usage including the reliability of Internet service providers, which from time to time have operational problems and experience service outages
In addition, one of the requirements of the continued growth over the Internet is the secure transmission of confidential information over public networks
Failure to prevent security breaches of our networks or those of our customers or well-publicized security breaches affecting the Internet in general could significantly harm our growth and revenue
Advances in computer capabilities, new discoveries in the field of cryptography or other developments may result in a compromise or breach of the algorithms we use to protect content and transactions or our customers &apos Page 17 of 71 proprietary information in its databases
Anyone who is able to circumvent our security measures could misappropriate proprietary and confidential information or could cause interruptions in our operations
We may be required to expend significant capital and other resources to protect against such security breaches or to address problems caused by security breaches
IF OUR ACCOUNTING CONTROLS AND PROCEDURES ARE CIRCUMVENTED OR OTHERWISE FAIL TO ACHIEVE THEIR INTENDED PURPOSES, OUR BUSINESS COULD BE SERIOUSLY HARMED Although we evaluate our internal control over financial reporting and disclosure controls and procedures as of the end of each fiscal quarter, we may not be able to prevent all instances of accounting errors or fraud in the future
Controls and procedures do not provide absolute assurance that all deficiencies in design or operation of these control systems, or all instances of errors or fraud, will be prevented or detected
These control systems are designed to provide reasonable assurance of achieving the goals of these systems in light of legal requirements, company resources and the nature of our business operations
These control systems remain subject to risks of human error and the risk that controls can be circumvented for wrongful purposes by one or more individuals in management or non-management positions
Our business could be seriously harmed by any material failure of these control systems
THE DVD AND CD BUSINESS DEPENDS IN PART ON THE CURRENT ADVERTISING ALLOWANCES, VOLUME DISCOUNTS AND OTHER SALES INCENTIVE PROGRAMS, AND OUR RESULTS OF OPERATION COULD BE ADVERSELY AFFECTED IF THESE PROGRAMS WERE DISCONTINUED OR MATERIALLY MODIFIED Under terms of purchase prevailing in its industry, the profitability of the DVD and CD are enhanced by advertising allowances, volume discounts and other sales incentive programs offered by record labels and movie studios
Such content providers are not under long-term contractual obligations to continue these programs, and in 2003 one major record label eliminated advertising allowances and volume discounts on a limited number of stock keeping units
If record labels or movie studios, or both, decide to discontinue these programs, we would experience a significant reduction in operating profits
RISKS RELATED TO YOUR OWNERSHIP OF OUR STOCK WE HAVE A SIGNIFICANT STOCKHOLDER WHOSE INTERESTS MAY CONFLICT WITH YOURS Our largest stockholder, AEC Associates, LLC beneficially owned approximately 34prca of our outstanding voting power as of April 10, 2006
For as long as AEC Associates (together with its members and affiliates acting as a group) owns an aggregate of at least 10prca of our outstanding common stock, AEC Associates will have certain additional director designation rights as further described in the risk factor entitled &quote We have limitations on changes of control that could reduce your ability to sell our shares at a premium &quote
For example, for actions that require a supermajority of the board, such as a change of control, AEC Associates designated directors may effectively have enough votes to prevent any such action from being taken by us
As a result, AEC Associates will have the ability through its ownership of our common stock and its representation on the board to exercise significant influence over our major decisions and over all matters requiring stockholder approval
AEC Associates may have interests that differ from those of our stockholders
OUR BYLAWS WILL REQUIRE SUPERMAJORITY APPROVAL OF OUR BOARD BEFORE WE CAN TAKE CERTAIN ACTIONS THIS REQUIREMENT MAY RESTRICT STRATEGIC TRANSACTIONS INVOLVING US Our bylaws provide that the affirmative vote of at least 75prca of its entire board will be required to (i) approve or recommend a reorganization or merger of our company in a transaction that will result in our stockholders immediately prior to such transaction not holding, as a result of such transaction, at least 50prca of the voting power of the surviving or continuing entity, (ii) a sale of all or substantially all of our assets which would result in its stockholders immediately prior to such transaction not holding, as a result of such sale, at least 50prca of the voting power of the purchasing entity, or (iii) a change in our bylaws
This requirement may prevent us from making Page 18 of 71 changes and taking other actions that are subject to this supermajority approval requirement
This requirement may limit our ability to pursue strategies or enter into strategic transactions for which the supermajority approval of the board cannot be obtained
WE HAVE LIMITATIONS ON CHANGES OF CONTROL THAT COULD REDUCE YOUR ABILITY TO SELL OUR SHARES AT A PREMIUM Our certificate of incorporation and bylaws currently contain provisions that could reduce the likelihood of a change of control or acquisition of our company, which could limit your ability to sell our shares at a premium or otherwise affect the price of our common stock
These provisions include the following: - permit our board to issue up to 2cmam000cmam000 shares of preferred stock and to determine the price, rights, preferences, privileges and restrictions of that preferred stock; - permit our board to issue up to 100cmam000cmam000 shares of common stock; - require that a change of control of the company be approved by a supermajority of at least 75prca of the members of the board; - provide for a classified board of directors; - provide that, for as long as AEC Associates (together with its members and affiliates acting as a group) owns an aggregate of at least 10prca of the combined companyapstas common stock, AEC Associates will have the right to designate an individual (or individuals) of its choice for election by the board for any seat that is last occupied or vacated by a director designated by Alliance or AEC Associates, except if such designation would result in the directors designated by AEC Associates having a disproportionate board representation to AEC Associates &apos (together with its members and affiliates acting as a group) ownership of our common stock; - permit the board to increase its own size and fill the resulting vacancies; - limit the persons who may call special meetings of stockholders; and - establish advance notice requirements for nominations for election to the board or for proposing matters that can be acted on by stockholders at stockholders meetings
OUR COMMON STOCK PRICE HAS BEEN VOLATILE, WHICH COULD RESULT IN SUBSTANTIAL LOSSES FOR STOCKHOLDERS Our common stock is currently traded on the Nasdaq National Market
Our average daily trading volume for the three month period ending April 10, 2006 was approximately 465cmam000 shares
The trading price of our common stock has been and may continue to be volatile
The closing sale prices of our common stock, as reported by the Nasdaq National Market, have ranged from a high of dlra13dtta19 to a low of dlra9dtta38 for the 52-week period ending January 31, 2006
Broad market and industry fluctuations may significantly affect the trading price of our common stock, regardless of our actual operating performance
The trading price of our common stock could be affected by a number of factors, including, but not limited to, announcements of new services, additions or departures of key personnel, quarterly fluctuations in our financial results, changes in analysts &apos estimates of our financial performance, general conditions in our industry and conditions in the financial markets and a variety of other risk factors, including the ones described elsewhere in this Annual Report on Form 10-K Periods of volatility in the market price of a companyapstas securities sometimes result in securities class action litigation
If this were to happen to us, such litigation would be expensive and would divert managementapstas attention
In addition, if we needed to raise equity funds under adverse conditions, it would be difficult to sell a significant amount of our stock without causing a significant decline in the trading price of our stock