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Risk management Risk management is the identification, evaluation, and prioritization of risks (defined in ISO 31000 as the effect of uncertainty on objectives) followed by coordinated and economical application of resources to minimize, monitor, and control the probability or impact of unfortunate events or to maximize the realization of opportunities.\nRisks can come from various sources including uncertainty in international markets, threats from project failures (at any phase in design, development, production, or sustaining of life-cycles), legal liabilities, credit risk, accidents, natural causes and disasters, deliberate attack from an adversary, or events of uncertain or unpredictable root-cause.
Customer relationship management Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to best cater for their needs, thus retaining customers and driving sales growth.
Management Management (or managing) is the administration of an organization, whether it is a business, a non-profit organization, or a government body. It is the art and science of managing resources of the business.
Agile management Agile management is the application of the principles of Agile software development to various management processes, particularly project management. Following the appearance of the Manifesto for Agile Software Development in 2001, Agile techniques started to spread into other areas of activity.
Network management Network management is the process of administering and managing computer networks. Services provided by this discipline include fault analysis, performance management, provisioning of networks and maintaining quality of service.
Sport management Sport management is the field of business dealing with sports and recreation. Sports management involves any combination of skills that correspond with planning, organizing, directing, controlling, budgeting, leading, or evaluating of any organization or business within the sports field.
Project management Project management is the process of leading the work of a team to achieve all project goals within the given constraints. This information is usually described in project documentation, created at the beginning of the development process.
Women Management Women Management is a modeling agency based in New York. Founded by Paul Rowland in 1988, Women also has two sister agencies, Supreme Management and Women 360 Management, which is also part of the Women International Agency Chain.
Emergency management Emergency management, also called emergency response or disaster management, is the organization and management of the resources and responsibilities for dealing with all humanitarian aspects of emergencies (prevention, preparedness, response, mitigation, and recovery). The aim is to prevent and reduce the harmful effects of all hazards, including disasters.
Effectiveness Effectiveness is the capability of producing a desired result or the ability to produce desired output. When something is deemed effective, it means it has an intended or expected outcome, or produces a deep, vivid impression.
Timeline of Apple Inc. products This timeline of Apple Inc. products is a list of all stand-alone Apple II, Macintosh, and other computers, as well as computer peripherals, expansion cards, ancillary products, and consumer electronics sold by Apple Inc.
Arithmetic Arithmetic (from Ancient Greek ἀριθμός (arithmós) 'number', and τική [τέχνη] (tikḗ [tékhnē]) 'art, craft') is an elementary part of mathematics that consists of the study of the properties of the traditional operations on numbers—addition, subtraction, multiplication, division, exponentiation, and extraction of roots. In the 19th century, Italian mathematician Giuseppe Peano formalized arithmetic with his Peano axioms, which are highly important to the field of mathematical logic today.
Operation Mincemeat Operation Mincemeat was a successful British deception operation of the Second World War to disguise the 1943 Allied invasion of Sicily. Two members of British intelligence obtained the body of Glyndwr Michael, a tramp who died from eating rat poison, dressed him as an officer of the Royal Marines and placed personal items on him identifying him as the fictitious Captain (Acting Major) William Martin.
Bitwise operation In computer programming, a bitwise operation operates on a bit string, a bit array or a binary numeral (considered as a bit string) at the level of its individual bits. It is a fast and simple action, basic to the higher-level arithmetic operations and directly supported by the processor.
Special Activities Center The Special Activities Center (SAC) is a division of the Central Intelligence Agency responsible for covert operations and paramilitary operations. The unit was named Special Activities Division (SAD) prior to 2015.
Surgery Surgery is a medical or dental specialty that uses operative manual and instrumental techniques on a person to investigate or treat a pathological condition such as a disease or injury, to help improve bodily function, appearance, or to repair unwanted ruptured areas.\nThe act of performing surgery may be called a surgical procedure, operation, or simply "surgery".
Operations research Operations research (British English: operational research), often shortened to the initialism OR, is a discipline that deals with the development and application of advanced analytical methods to improve decision-making. It is sometimes considered to be a subfield of mathematical sciences.
Technology Technology is the result of accumulated knowledge and application of skills, methods, and processes used in industrial production and scientific research. Technology is embedded in the operation of all machines, with or without detailed knowledge of their function, for the intended purpose of an organization.
HCL Technologies HCL Technologies (Hindustan Computers Limited) is an Indian multinational information technology (IT) services and consulting company headquartered in Noida. It is a subsidiary of HCL Enterprise.
Renaissance Technologies Renaissance Technologies LLC, also known as RenTech or RenTec, is an American hedge fund based in East Setauket, New York, on Long Island, which specializes in systematic trading using quantitative models derived from mathematical and statistical analysis. Their signature Medallion fund is famed for the best record in investing history.
Palantir Technologies Palantir Technologies is a public American software company that specializes in big data analytics. Headquartered in Denver, Colorado, it was founded by Peter Thiel, Nathan Gettings, Joe Lonsdale, Stephen Cohen, and Alex Karp in 2003.
Emerging technologies Emerging technologies are technologies whose development, practical applications, or both are still largely unrealized, such that they are figuratively emerging into prominence from a background of nonexistence or obscurity. These technologies are generally new but also include older technologies.
Agilent Technologies Agilent Technologies, Inc. is an American analytical instrumentation development and manufacturing company that offers its products and services to markets worldwide.
Raytheon Technologies Raytheon Technologies Corporation is an American multinational aerospace and defense conglomerate headquartered in Waltham, Massachusetts. It is one of the largest aerospace, intelligence services providers, and defense manufacturers in the world by revenue and market capitalization.
Lumen Technologies Lumen Technologies, Inc. (formerly CenturyLink) is an American \ntelecommunications company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.
Competitor analysis Competitive analysis in marketing and strategic management is an assessment of the strengths and weaknesses of current and potential competitors. This analysis provides both an offensive and defensive strategic context to identify opportunities and threats.
Competitor backlinking Competitor backlinking is a search engine optimization strategy that involves analyzing the backlinks of competing websites within a vertical search. The outcome of this activity is designed to increase organic search engine rankings and to gain an understanding of the link building strategies used by business competitors.By analyzing the backlinks to competitor websites, it is possible to gain a benchmark on the number of links and the quality of links that is required for high search engine rankings.
Competitors for the Crown of Scotland When the crown of Scotland became vacant in September 1290 on the death of the seven-year-old child Queen Margaret, 13 claimants to the throne came forward. Those with the most credible claims were John Balliol, Robert Bruce, John Hastings and Floris V, Count of Holland.
Competitor Group Competitor Group, Inc. (CGI) is a privately held, for-profit, sports marketing and management company based in Mira Mesa, San Diego, California.
Sport of athletics Athletics is a group of sporting events that involves competitive running, jumping, throwing, and walking. The most common types of athletics competitions are track and field, road running, cross country running, and racewalking.
List of Dancing with the Stars (American TV series) competitors Dancing with the Stars is an American reality television show in which celebrity contestants and professional dance partners compete to be the best dancers, as determined by the show's judges and public voting. The series first broadcast in 2005, and thirty complete seasons have aired on ABC. During each season, competitors are progressively eliminated on the basis of public voting and scores received from the judges until only a few contestants remain.
List of female fitness and figure competitors This is a list of female fitness and figure competitors.\n\n\n== A ==\nJelena Abbou\n\n\n== B ==\nLauren Beckham\nAlexandra Béres\nSharon Bruneau\n\n\n== C ==\nNatalie Montgomery-Carroll\nJen Cassetty\nKim Chizevsky\nSusie Curry\n\n\n== D ==\nDebbie Dobbins\nNicole Duncan\n\n\n== E ==\nJamie Eason\nAlexis Ellis\n\n\n== F ==\nAmy Fadhli\nJaime Franklin\n\n\n== G ==\nAdela García \nConnie Garner\nElaine Goodlad\nTracey Greenwood\nOksana Grishina\n\n\n== H ==\nMallory Haldeman\nVanda Hădărean\nJen Hendershott\nSoleivi Hernandez\nApril Hunter\n\n\n== I ==\n\n\n== J ==\nTsianina Joelson\n\n\n== K ==\nAdria Montgomery-Klein\nAshley Kaltwasser\n\n\n== L ==\nLauren Lillo\nMary Elizabeth Lado\nTammie Leady\nJennifer Nicole Lee\nAmber Littlejohn\nJulie Lohre\nJenny Lynn\n\n\n== M ==\nTimea Majorová\nLinda Maxwell\nDavana Medina\nJodi Leigh Miller\nChisato Mishima\n\n\n== N ==\nKim Nielsen\n\n\n== O ==\n\n\n== P ==\nVicky Pratt\nElena Panova\nChristine Pomponio-Pate\nCathy Priest\n\n\n== Q ==\n\n\n== R ==\nMaite Richert\nCharlene Rink\nKelly Ryan\n\n\n== S ==\nErin Stern\nCarol Semple-Marzetta\nKrisztina Sereny\nTrish Stratus (Patricia Anne Stratigias)\n\n\n== T ==\nKristi Tauti\nJennifer Thomas\n\n\n== U ==\n\n\n== V ==\nLisa Marie Varon\n\n\n== W ==\nLatisha Wilder\nTorrie Wilson\nLyen Wong\nJenny Worth\nNicole Wilkins\n\n\n== Y ==\n\n\n== Z ==\nMarietta Žigalová\nMalika Zitouni\n\n\n== See also ==\nList of female bodybuilders\n\n\n== References ==\nThere has been a rise in the number of women wanting to compete as fitness models.
Round-robin tournament A round-robin tournament (or all-play-all tournament) is a competition in which each contestant meets every other participant, usually in turn. A round-robin contrasts with an elimination tournament, in which participants are eliminated after a certain number of losses.
Met Operations Met Operations, also known as Met Ops, is one of the four business groups which forms the Metropolitan Police Service. It was created during the 2018-19 restructuring of the service, amalgamating many of its functions from the Operations side of the Specialist Crime & Operations Directorate formed in 2012, with the Specialist Crime side of that Directorate placed under the new Frontline Policing Directorate.
Risk Factors
PACKETEER INC ITEM 1A RISK FACTORS You should carefully consider the risks described below before making an investment decision
If any of the following risks actually occur, our business, financial condition or results of operations could be materially and adversely affected
In such case, the trading price of our common stock could decline, and you may lose all or part of your investment
IF THE WAN APPLICATION OPTIMIZATION SOLUTIONS MARKET FAILS TO GROW, OUR BUSINESS WILL FAIL The market for WAN Application Optimization is in an early stage of development and its success is not guaranteed
Therefore, we cannot accurately assess the size of the market, the products needed to address the market, the optimal distribution strategy, or the competitive environment that will develop
In order for us to be successful, our potential customers must recognize the value of more sophisticated bandwidth management solutions, decide to invest in the management of their networks and the performance of important business software applications and, in particular, adopt our bandwidth management solutions
OUR FUTURE OPERATING RESULTS ARE DIFFICULT TO PREDICT AND MAY FLUCTUATE SIGNIFICANTLY, WHICH COULD ADVERSELY AFFECT OUR STOCK PRICE We believe that period-to-period comparisons of our operating results cannot be relied upon as an indicator of our future performance, and that the results of any quarterly period are not necessarily indicative of results to be expected for a full fiscal year
We have experienced fluctuations in our operating results in the past and may continue to do so in the future
Our operating results are subject to numerous factors, many of which are outside of our control and are difficult to predict
As a result, our quarterly operating results could fall below our forecasts or the expectations of public market analysts or investors in the future
If this occurs, the price of our common stock would likely decrease
Factors that could cause our operating results to fluctuate include variations in: • the timing and size of orders and shipments of our products; • the mix of products we sell; • the mix and effectiveness of the channels through which those products are sold; • the geographical mix of the markets in which our products are sold; • the average selling prices of our products; and • the amount and timing of our operating expenses
In the past, revenue fluctuations resulted primarily from variations in the volume and mix of products sold and variations in channels through which products were sold
For example, our revenues for the three months ended September 30, 2005 were below analyst expectations due to shortfalls in expected product revenues in each of our regions, but also in part due to certain issues with our channel inventory levels, primarily in our Asia Pacific region, which resulted in our need to defer recognition of revenue on approximately dlra3dtta6 million in product sales
In addition, as an increasing portion of our revenues are derived from larger unit sales, the timing of such sales can have a material impact on quarterly performance
As a result, a delay in completion of large deals at the end of a quarter can result in our missing analysts’ forecasts for the quarter
Total operating expenses may fluctuate between quarters due to the timing of spending
For example, research and development expenses, specifically prototype expenses, consulting fees and other program costs, have fluctuated relative to the specific stage of product development of the various projects underway
Sales and marketing expenses have fluctuated due to the timing of specific events such as sales meetings or tradeshows, or the launch of new products
Additionally, operating costs outside the United States are incurred in local currencies, and are remeasured from the local currency to the US dollar upon consolidation
As exchange rates vary, these operating costs, when remeasured, may differ from our prior performance and our expectations
Tax rates can vary significantly based upon the geographical mix of the markets in which our products are sold and may also cause our operating results to fluctuate
See 16 _________________________________________________________________ [67]Table of Contents “Management’s Discussion and Analysis of Financial Condition and Results of Operations” for detailed information on our operating results
WE MAY BE UNABLE TO COMPETE EFFECTIVELY WITH OTHER COMPANIES IN OUR MARKET SECTOR WHO OFFER, OR MAY IN THE FUTURE OFFER, COMPETING TECHNOLOGIES We compete in a rapidly evolving and highly competitive sector of the networking technology market
We expect competition to persist and intensify in the future from a number of different sources
Increased competition could result in reduced prices and gross margins for our products and could require increased spending by us on research and development, sales and marketing and customer support, any of which could harm our business
We compete with Cisco Systems, Inc, Juniper Networks, Inc, other switch/router vendors, security vendors and several small private companies that utilize competing technologies to provide bandwidth management and compression
We expect this competition to increase particularly due to the anticipated requirement from enterprises to consolidate more functionality into a single appliance
In addition, our products and technology compete for information technology budget allocations with products that offer monitoring capabilities, such as probes and related software
Also, merger and acquisition activity by other companies can and has created new perceived competitors
Lastly, we face indirect competition from companies that offer enterprise customers and service providers increased bandwidth and infrastructure upgrades that increase the capacity of their networks, which may lessen or delay the need for WAN Application Optimization solutions
Some of our competitors and potential competitors are substantially larger than we are and have significantly greater financial, sales and marketing, technical, manufacturing and other resources and more established distribution channels
These competitors may be able to respond more rapidly to new or emerging technologies and changes in customer requirements or devote greater resources to the development, promotion and sale of their products than we can
We have encountered, and expect to encounter, prospective customers who are extremely confident in and committed to the product offerings of our competitors, and therefore are unlikely to buy our products
Furthermore, some of our competitors may make strategic acquisitions or establish cooperative relationships among themselves or with third parties to increase their ability to rapidly gain market share by addressing the needs of our prospective customers
Our competitors may enter our existing or future markets with solutions that may be less expensive, provide higher performance or additional features or be introduced earlier than our solutions
Given the market opportunity in the WAN Application Optimization solutions market, we also expect that other companies may enter or announce an intention to enter our market with alternative products and technologies, which could reduce the sales or market acceptance of our products and services, perpetuate intense price competition or make our products obsolete
If any technology that is competing with ours is or becomes more reliable, higher performing, less expensive or has other advantages over our technology, then the demand for our products and services would decrease, which would harm our business
Similarly, demand for our products could decrease if current or prospective competitors make prospective product release announcements claiming superior performance or other advantages regardless of the market availability of such products
IF WE DO NOT EXPAND OR ENHANCE OUR PRODUCT OFFERINGS OR RESPOND EFFECTIVELY AND ON A TIMELY BASIS TO TECHNOLOGICAL CHANGE, OUR BUSINESS MAY NOT GROW OR WE MAY LOSE CUSTOMERS AND MARKET SHARE Our future performance will depend on the successful development, introduction and market acceptance of new and enhanced products and features that address customer requirements in a cost-effective manner
We cannot assure you that our technological approach will achieve broad market acceptance or that other technologies or solutions will not supplant our approach
The WAN Application Optimization solutions market is characterized by ongoing technological change, frequent new product introductions, changes in customer requirements and evolving industry standards
The introduction of new products, market acceptance of products based on new or alternative technologies, or the emergence of new industry standards, could render our existing products obsolete or make it easier for other products to compete with our products
Develop- 17 _________________________________________________________________ [68]Table of Contents ments in router-based queuing schemes or alternative compression technologies could also significantly reduce demand for our product
Our future success will depend in part upon our ability to: • develop and maintain competitive products; • enhance our products by adding innovative features that differentiate our products from those of our competitors and meet the needs of our larger customers; • bring products to market and introduce new features on a timely basis at competitive prices; • integrate acquired technology into our products; • identify and respond to emerging technological trends in the market; and • respond effectively to new technological changes or new product announcements by others
If we are unable to effectively perform with respect to the foregoing, or if we experience delays in product development, we could experience a loss of customers and market share
We have experienced such delays in the past and recently we announced that we have experienced a delay in the integration of certain technology we acquired from Mentat
ANY ACQUISITIONS WE MAKE COULD RESULT IN DILUTION TO OUR EXISTING STOCKHOLDERS AND DIFFICULTIES IN SUCCESSFULLY MANAGING OUR BUSINESS Packeteer has made, and may in the future make, acquisitions of, mergers with, or significant investments in, businesses that offer complementary products, services and technologies
For example, in December 2004 we announced our acquisition of Mentat
There are risks involved in these activities, including but not limited to: • difficulty in integrating the acquired operations and retaining acquired personnel; • limitations on our ability to retain acquired distribution channels and customers; • diversion of management’s attention and disruption of our ongoing business; • difficulties in managing software development activities to define a combined product roadmap, ensuring timely development of new products, timely release of new products to market, and the development of efficient integration and migration tools; • the potential product liability associated with selling the acquired company’s products; and • the potential write-down of impaired goodwill and intangible and other assets
In particular, we recorded approximately dlra9dtta6 million in goodwill related to the acquisition of Mentat that will be subject to impairment testing rather than being amortized over a fixed period
To the extent that the business acquired in that transaction does not remain competitive, some or all of the goodwill related to that acquisition could be charged against future earnings
These factors could have a material adverse effect on our business, results of operations or financial position, especially in the case of a large acquisition
Furthermore, we may incur indebtedness or issue equity securities to pay for future acquisitions
The issuance of equity or convertible debt securities could be dilutive to our existing stockholders
IF OUR INTERNATIONAL SALES EFFORTS ARE UNSUCCESSFUL, OUR BUSINESS WILL FAIL TO GROW The failure of our indirect partners to sell our products internationally will harm our business
Sales outside of the Americas accounted for 53prca, 59prca and 55prca of net revenues in 2005, 2004, and 2003, respectively
Our ability to grow will depend in part on the expansion of international sales, which will require success on the part of our resellers, distributors and systems integrators in marketing our products
18 _________________________________________________________________ [69]Table of Contents We intend to expand operations in our existing international markets and to enter new international markets, which will demand management attention and financial commitment
We may not be able to successfully sustain and expand our international operations
In addition, a successful expansion of our international operations and sales in foreign markets will require us to develop relationships with suitable indirect channel partners operating abroad
We may not be able to identify, attract, manage or retain these indirect channel partners
Furthermore, to increase revenues in international markets, we will need to continue to establish foreign operations, to hire additional personnel to run these operations and to maintain good relations with our foreign indirect channel partners
To the extent that we are unable to successfully do so, or to the extent our foreign indirect channel partners are unable to perform effectively, our growth in international sales may be limited
Our international sales are currently all US dollar-denominated
As a result, an increase in the value of the US dollar relative to foreign currencies could make our products less competitive in international markets
In the future, we may elect to invoice some of our international customers in local currency
Doing so will subject us to fluctuations in exchange rates between the US dollar and the particular local currency and could negatively affect our financial performance
THE AVERAGE SELLING PRICES OF OUR PRODUCTS COULD DECREASE RAPIDLY, WHICH MAY NEGATIVELY IMPACT GROSS MARGINS AND REVENUES We may experience substantial period-to-period fluctuations in future operating results due to the erosion of our average selling prices
The average selling prices of our products could decrease in the future in response to competitive pricing pressures, increased sales discounts, new product introductions by us or our competitors or other factors
Therefore, to maintain our gross margins, we must develop and introduce on a timely basis new products and product enhancements and continually reduce our product costs
IF WE ARE UNABLE TO FAVORABLY ASSESS THE EFFECTIVENESS OF OUR INTERNAL CONTROL OVER FINANCIAL REPORTING, OR IF OUR INDEPENDENT AUDITORS ARE UNABLE TO PROVIDE AN UNQUALIFIED ATTESTATION REPORT ON OUR ASSESSMENT, OUR STOCK PRICE COULD BE ADVERSELY AFFECTED Pursuant to Section 404 of the Sarbanes-Oxley Act of 2002, or Section 404, our management is required to report on the effectiveness of our internal control over financial reporting in each of our annual reports
In addition, our independent auditor must attest to and report on management’s assessment of the effectiveness of our internal control over financial reporting
The rules governing the standards that must be met for management to assess our internal control over financial reporting are new and complex, and require significant documentation, testing and possible remediation
As a result, our efforts to comply with Section 404 have required the commitment of significant managerial and financial resources
As we are committed to maintaining high standards of public disclosure, our efforts to comply with Section 404 are ongoing, and we are continuously in the process of reviewing, documenting and testing our internal control over financial reporting, which will result in continued commitment of significant financial and managerial resources
For the year ended December 31, 2005, management’s assessment of the effectiveness of our internal control over financial reporting is included under the title “CONTROLS AND PROCEDURES” in Item 9A, and our independent registered public accounting firm’s attestation is included under the title “FINANCIAL STATEMENTS AND SUPPLEMENTAL DATA” in Item 8
Management’s assessment, and our registered public accounting firm’s attestation, concluded that our internal control over financial reporting as of December 31, 2005 was not effective due to a material weakness related to the calculation of our income tax provision
Specifically, we did not maintain effective controls over (i) the reconciliation of the income tax accounts to the supporting schedules, and (ii) the review of the income tax account reconciliation by someone other than the preparer
Although we intend to diligently and regularly review and update our internal control over financial reporting in order to ensure compliance with the Section 404 requirements, in 19 _________________________________________________________________ [70]Table of Contents future years we may discover additional areas of our internal controls that need improvement, and our management may encounter problems or delays in completing the implementation and maintenance of any such improvements necessary to make a favorable assessment of our internal controls over financial reporting
We may not be able to favorably assess the effectiveness of our internal controls over financial reporting for our 2006 fiscal year or beyond, or our independent auditors may be unable to provide an unqualified attestation report on our assessment
If this occurs, investor confidence and our stock price could be adversely affected
IF WE ARE UNABLE TO DEVELOP AND MAINTAIN STRONG PARTNERING RELATIONSHIPS WITH OUR INDIRECT CHANNEL PARTNERS, OR IF THEIR SALES EFFORTS ON OUR BEHALF ARE NOT SUCCESSFUL, OR IF THEY FAIL TO PROVIDE ADEQUATE SERVICES TO OUR END USER CUSTOMERS, OUR SALES MAY SUFFER AND OUR REVENUES MAY NOT INCREASE We rely primarily on an indirect distribution channel consisting of resellers, distributors and systems integrators for our revenues
Because many of our indirect channel partners also sell competitive products, our success and revenue growth will depend on our ability to develop and maintain strong cooperative relationships with significant indirect channel partners, as well as on the sales efforts and success of those indirect channel partners
We cannot assure you that our indirect channel partners will market our products effectively, receive and fulfill customer orders of our products on a timely basis or continue to devote the resources necessary to provide us with effective sales, marketing and technical support
In order to support and develop leads for our indirect distribution channels, we plan to continue to expand our field sales and support staff as needed
We cannot assure you that this internal expansion will be successfully completed, that the cost of this expansion will not exceed the revenues generated or that our expanded sales and support staff will be able to compete successfully against the significantly more extensive and well-funded sales and marketing operations of many of our current or potential competitors
In addition, our indirect channel agreements are generally not exclusive and one or more of our channel partners may compete directly with another channel partner for the sale of our products in a particular region or market
This may cause such channel partners to stop or reduce their efforts in marketing our products
Our inability to effectively establish or manage our distribution channels would harm our sales
For example, our revenues for the quarter ended September 30, 2005 were below analyst expectations in part due to certain issues with our channel sales, particularly in our Asia Pacific region, which resulted in the deferral of approximately dlra3dtta6 million of revenue due to channel inventory in excess of our policy
In addition, our indirect channel partners may provide services to our end user customers that are inadequate or do not meet expectations
Such failures to provide adequate services could result in customer dissatisfaction with us or our products and services due to delays in maintenance and replacement, decreases in our customers’ network availability and other losses
These occurrences could result in the loss of customers and repeat orders and could delay or limit market acceptance of our products, which would negatively affect our sales and results of operations
SALES TO LARGE CUSTOMERS WOULD BE DIFFICULT TO REPLACE IF LOST A limited number of indirect channel partners have accounted for a large part of our revenues to date and we expect that this trend will continue
Because our expense levels are based on our expectations as to future revenue and to a large extent are fixed in the short term, any significant reduction or delay in sales of our products to any significant indirect channel partner or unexpected returns from these indirect channel partners could harm our business
accounted for 22prca and 13prca of net revenues, respectively
In 2004, sales to the same two customers accounted for 22prca and 19prca of net revenues, respectively
and Macnica, Inc
accounted for 22prca, 14prca and 10prca of net revenues, respectively
In addition, as an increasing portion of our revenues is derived from larger unit sales, the timing of such sales can have a material impact on quarterly performance
As a result, a delay in completion of large deals at the end of a quarter can result in our missing 20 _________________________________________________________________ [71]Table of Contents analysts forecasts for the quarter
We expect that our largest customers in the future could be different from our largest customers today
End users could stop purchasing and indirect channel partners could stop marketing our products at any time
We cannot assure you that we will retain our current indirect channel partners or that we will be able to obtain additional or replacement partners
The loss of one or more of our key indirect channel partners or the failure to obtain and ship a number of large orders each quarter could harm our operating results
WE FACE RISKS RELATED TO INVENTORIES OF OUR PRODUCTS HELD BY OUR DISTRIBUTORS Many of our distributors maintain inventories of our products
We work closely with these distributors to monitor channel inventory levels so that appropriate levels of products are available to resellers and end users
However, if distributors reduce their levels of inventory or if they do not maintain sufficient levels to meet customer demand, our sales could be negatively impacted
Additionally, we monitor and track channel inventory with our distributors in order to estimate end user requirements
Overstocking could occur if reports from our distributors about expected customer orders are inaccurate, if customer orders are not fulfilled in a forecasted quarter or the demand for our products were to rapidly decline due to economic downturns, increased competition, underperformance of distributors or the introduction of new products by our competitors or ourselves
This could cause sales and cost of sales to fluctuate from quarter to quarter
For example, for the three months ended September 30, 2005, we deferred revenue of dlra3dtta6 million related to inventory in our distribution channel in excess of our policy, compared to no deferral for the three months ended December 31, 2005
OUR RELIANCE ON SALES OF OUR PRODUCTS BY OTHERS AND THE VARIABILITY OF OUR SALES CYCLE MAKES IT DIFFICULT TO PREDICT OUR REVENUES AND RESULTS OF OPERATIONS The timing of our revenues is difficult to predict because of our reliance on indirect sales channels and the variability of our sales cycle
The length of our sales cycle for sales through our indirect channel partners to our end users may vary substantially depending upon the size of the order and the distribution channel through which our products are sold
We generally operate a book/ship business and as a result have limited unfulfilled product orders at any point in time
Substantially all of our revenues in any quarter depend upon customer orders that we receive and fulfill in that quarter
If revenues forecasted in a particular quarter do not occur in that quarter, our operating results for that quarter could be adversely affected
The greater the volume of an anticipated order, the lengthier the sales cycle for the order and the more material the potential adverse impact on our operating results if the order is not timely received in a quarter
In addition, as an increasing portion of our revenues is now derived from larger sales, the risk of delayed sales having a material impact on quarterly performance has increased
Furthermore, because our expense levels are based on our expectations as to future revenue and to a large extent are fixed in the short term, a substantial reduction or delay in sales of our products or the loss of any significant indirect channel partner could harm our business
Our future operating results are significantly dependent upon the continued market acceptance of our products and enhanced applications
Our business will be harmed if our products do not continue to achieve market acceptance or if we fail to develop and market improvements to our products or new and enhanced products
A decline in demand for 21 _________________________________________________________________ [72]Table of Contents our WAN Application Optimization systems as a result of competition, technological change or other factors would harm our business
INTRODUCTION OF OUR NEW PRODUCTS MAY CAUSE CUSTOMERS TO DEFER PURCHASES OF OUR EXISTING PRODUCTS WHICH COULD HARM OUR OPERATING RESULTS When we announce new products or product enhancements that have the potential to replace or shorten the life cycle of our existing products, customers may defer purchasing our existing products
These actions could harm our operating results by unexpectedly decreasing sales, increasing our inventory levels of older products and exposing us to greater risk of product obsolescence
OUR PRODUCTS MAY HAVE ERRORS OR DEFECTS THAT WE FIND AFTER THE PRODUCTS HAVE BEEN SOLD, WHICH COULD INCREASE OUR COSTS AND NEGATIVELY AFFECT OUR REVENUES AND THE MARKET ACCEPTANCE OF OUR PRODUCTS Our products are complex and may contain undetected defects, errors or failures in either the hardware or software
In addition, because our products plug into our end users’ existing networks, they can directly affect the functionality of those networks
Furthermore, end users rely on our products to maintain acceptable service levels
We have in the past encountered errors in our products, which in a few instances resulted in network failures and in a number of instances resulted in degraded service
To date, these errors have not materially adversely affected us
Additional errors may occur in our products in the future
In particular, as our products and our customers’ networks become increasingly complex, the risk and potential consequences of such errors increases
The occurrence of defects, errors or failures could result in the failure of our customers’ networks or mission-critical applications, delays in installation, product returns and other losses to us or to our customers or end users
In addition, we would have limited experience responding to new problems that could arise with any new products that we introduce
These occurrences could also result in the loss of or delay in market acceptance of our products, which could harm our business
In particular, when a customer experiences what they believe to be a defect, error or failure, they will often delay additional purchases of our product until such matter is addressed or consider products offered by competitors
We may also be subject to liability claims for damages related to product errors
While we carry insurance policies covering this type of liability, these policies may not provide sufficient protection should a claim be asserted
A material product liability claim may harm our business
OUR RELIANCE ON THIRD-PARTY MANUFACTURERS FOR ALL OF OUR MANUFACTURING REQUIREMENTS COULD CAUSE US TO LOSE ORDERS IF THESE THIRD-PARTY MANUFACTURERS FAIL TO SATISFY OUR COST, QUALITY AND DELIVERY REQUIREMENTS We currently rely on one contract manufacturer, SMTC, for all of our manufacturing requirements
Third-party manufacturers may encounter difficulties in the manufacture of our products, resulting in product delivery delays
Any manufacturing disruption could impair our ability to fulfill orders
Our future success will depend, in significant part, on our ability to have these third party manufacturers, or others, manufacture our products cost-effectively and in sufficient volumes
We face a number of risks associated with our dependence on third-party manufacturers including: • reduced control over delivery schedules; • the potential lack of adequate capacity during periods of excess demand; • decreases in manufacturing yields and increases in costs; • the potential for a lapse in quality assurance procedures; • increases in prices; and • the potential misappropriation of our intellectual property
22 _________________________________________________________________ [73]Table of Contents We have no long-term contracts or arrangements with our manufacturer that guarantees product availability, the continuation of particular payment terms or the extension of credit limits
We have experienced in the past, and may experience in the future, problems with our contract manufacturers, such as inferior quality, insufficient quantities and late delivery of product
To date, these problems have not materially adversely affected us
We may not be able to obtain additional volume purchase or manufacturing arrangements with these manufacturers on terms that we consider acceptable, if at all
If we enter into a high-volume or long-term supply arrangement and subsequently decide that we cannot use the products or services provided for in the agreement, our business will be harmed
We cannot assure you that we can effectively manage our third-party manufacturers or that they will meet our future requirements for timely delivery of products of sufficient quality or quantity
Any of these difficulties could harm our relationships with customers and cause us to lose orders
In the future, we may seek to use additional contract manufacturers
We may experience difficulty in locating and qualifying suitable manufacturing candidates capable of satisfying our product specifications or quantity requirements, or we may be unable to obtain terms that are acceptable to us
The lead-time required to identify and qualify new manufacturers could affect our ability to timely ship our products and cause our operating results to suffer
In addition, failure to meet customer demand in a timely manner could damage our reputation and harm our customer relationships, resulting in reduced market share
MOST OF THE COMPONENTS FOR OUR PRODUCTS COME FROM SINGLE OR LIMITED SOURCES, AND WE COULD LOSE SALES IF THESE SOURCES FAIL TO SATISFY OUR SUPPLY REQUIREMENTS Almost all of the components used in our products are obtained from single or limited sources
Our products have been designed to incorporate a particular set of components
As a result, our desire to change the components of our products or our inability to obtain suitable components on a timely basis would require engineering changes to our products before we could incorporate substitute components
We do not have any long-term supply contracts with any of our vendors to ensure sources of supply
If our contract manufacturer fails to obtain components in sufficient quantities when required, our business could be harmed
Our suppliers also sell products to our competitors
Our suppliers may enter into exclusive arrangements with our competitors, stop selling their products or components to us at commercially reasonable prices or refuse to sell their products or components to us at any price
Our inability to obtain sufficient quantities of single-sourced or limited-sourced components, or to develop alternative sources for components or products would harm our ability to maintain and expand our business
CHANGES IN FINANCIAL ACCOUNTING STANDARDS ARE LIKELY TO IMPACT OUR FUTURE FINANCIAL POSITION AND RESULTS OF OPERATIONS Proposed initiatives could result in changes in accounting rules, which could materially increase the expenses we report under generally accepted accounting principles, and adversely affect our operating results
Specifically, the adoption of SFAS 123(R), “Share Based Payments,” will require us to recognize the fair value of equity instruments provided to employees as an expense in our reported financial statements as services are performed, rather than footnote only disclosure as required in 2005 and prior periods
We expect that the adoption of this new accounting pronouncement will have a material impact on our financial statements commencing with the three months ending March 31, 2006
CHANGES IN EFFECTIVE TAX RATES OR ADVERSE OUTCOMES RESULTING FROM EXAMINATION OF OUR INCOME TAX RETURNS COULD ADVERSELY AFFECT OUR RESULTS As a global company, we are subject to taxation in the United States and various other countries
Our future tax rates could be affected by changes in the composition of earnings in countries with differing tax rates, changes in the valuation of our deferred tax assets and liabilities, or changes in the tax laws
23 _________________________________________________________________ [74]Table of Contents In addition, we are subject to periodic audits by the IRS or other taxing authorities
We regularly assess the likelihood of unfavorable outcomes resulting from these examinations to determine the adequacy of our provision for income taxes
Significant judgment is required to determine worldwide tax liabilities
The outcome of these examinations could adversely affect our operating results
OUR INABILITY TO ATTRACT, INTEGRATE AND RETAIN QUALIFIED PERSONNEL COULD SIGNIFICANTLY INTERRUPT OUR BUSINESS OPERATIONS Our future success will depend, to a significant extent, on the ability of our management to operate effectively, both individually and as a group
We are dependent on our ability to attract, successfully integrate, retain and motivate high caliber key personnel
Competition for qualified personnel and management in the networking industry, including engineers, sales and service and support personnel, is intense, and we may not be successful in attracting and retaining such personnel
There may be only a limited number of persons with the requisite skills to serve in these key positions and it may become increasingly difficult to hire such persons
Competitors and others have in the past and may in the future attempt to recruit our employees
With the exception of our CEO, we do not have employment contracts with any of our personnel
Our business will suffer if we encounter delays in hiring additional personnel as needed
In addition, if we are unable to successfully integrate new key personnel into our business operations in an efficient and effective manner, the attention of our management may be diverted from growing our business or we may be unable to retain such personnel
In November 2005 we hired a new Vice President of Human Resources and in January 2006 we hired a new Vice President of Engineering
IF WE ARE UNABLE TO EFFECTIVELY MANAGE OUR GROWTH, WE MAY EXPERIENCE OPERATING INEFFICIENCIES AND HAVE DIFFICULTY MEETING DEMAND FOR OUR PRODUCTS In the past, we have experienced rapid and significant expansion of our operations
If further rapid and significant expansion is required to address potential growth in our customer base and market opportunities, this expansion could place a significant strain on our management, products and support operations, sales and marketing personnel and other resources, which could harm our business
In the future, we may experience difficulties meeting the demand for our products and services
The use of our products requires training, which is provided by our channel partners, as well as ourselves
If we are unable to provide training and support for our products in a timely manner, the implementation process will be longer and customer satisfaction may be lower
In addition, our management team may not be able to achieve the rapid execution necessary to fully exploit the market for our products and services
We cannot assure you that our systems, procedures or controls will be adequate to support the anticipated growth in our operations
We may not be able to install management information and control systems in an efficient and timely manner, and our current or planned personnel, systems, procedures and controls may not be adequate to support our future operations
FAILURE TO ADEQUATELY PROTECT OUR INTELLECTUAL PROPERTY WOULD RESULT IN SIGNIFICANT HARM TO OUR BUSINESS Our success depends significantly upon our proprietary technology and our failure or inability to protect our proprietary technology would result in significant harm to our business
We rely on a combination of patent, copyright and trademark laws, and on trade secrets, confidentiality provisions and other contractual provisions to protect our proprietary rights
These measures afford only limited protection
As of December 31, 2005, we have 22 issued US patents and 62 pending US patent applications
Currently, none of our technology is patented outside of the United States
Our means of protecting our proprietary rights in the US or abroad may not be adequate and competitors may independently develop similar technologies
Our future success will depend in part on our ability to protect our proprietary rights and the technologies used in our principal products
Despite our efforts to protect our proprietary rights and technologies unauthorized parties may attempt to copy aspects of our products or to obtain and use trade secrets or other information that 24 _________________________________________________________________ [75]Table of Contents we regard as proprietary
Legal proceedings to enforce our intellectual property rights could be burdensome and expensive and could involve a high degree of uncertainty
These legal proceedings may also divert management’s attention from growing our business
In addition, the laws of some foreign countries do not protect our proprietary rights as fully as do the laws of the US Issued patents may not preserve our proprietary position
If we do not enforce and protect our intellectual property, our business will suffer substantial harm
CLAIMS BY OTHERS THAT WE INFRINGE ON THEIR INTELLECTUAL PROPERTY RIGHTS COULD BE COSTLY TO DEFEND AND COULD HARM OUR BUSINESS We may be subject to claims by others that our products infringe on their intellectual property rights
These claims, whether or not valid, could require us to spend significant sums in litigation, pay damages, delay product shipments, reengineer our products or acquire licenses to such third-party intellectual property
We may not be able to secure any required licenses on commercially reasonable terms, or at all
We expect that we will increasingly be subject to infringement claims as the number of products and competitors in the WAN Application Optimization solutions market grows and the functionality of products overlaps
IF OUR PRODUCTS DO NOT COMPLY WITH EVOLVING INDUSTRY STANDARDS AND GOVERNMENT REGULATIONS, OUR BUSINESS COULD BE HARMED The market for WAN Application Optimization solutions is characterized by the need to support industry standards as these different standards emerge, evolve and achieve acceptance
In the United States, our products must comply with various regulations and standards defined by the Federal Communications Commission and Underwriters Laboratories
Internationally, products that we develop must comply with standards established by the International Electrotechnical Commission as well as with recommendations of the International Telecommunication Union
To remain competitive we must continue to introduce new products and product enhancements that meet these emerging US and international standards
However, in the future we may not be able to effectively address the compatibility and interoperability issues that arise as a result of technological changes and evolving industry standards
Failure to comply with existing or evolving industry standards or to obtain timely domestic or foreign regulatory approvals or certificates could harm our business
OUR GROWTH AND OPERATING RESULTS WOULD BE IMPAIRED IF WE ARE UNABLE TO MEET OUR FUTURE CAPITAL REQUIREMENTS We currently anticipate that our existing cash and investment balances will be sufficient to meet our liquidity needs for the foreseeable future
However, we may need to raise additional funds if our estimates of revenues, working capital or capital expenditure requirements change or prove inaccurate or in order for us to respond to unforeseen technological or marketing hurdles or to take advantage of unanticipated opportunities
In addition, we expect to review potential acquisitions that would complement our existing product offerings or enhance our technical capabilities
Any future transaction of this nature could require potentially significant amounts of capital
These funds may not be available at the time or times needed, or available on terms acceptable to us
If adequate funds are not available, or are not available on acceptable terms, we may not be able to take advantage of market opportunities to develop new products or to otherwise respond to competitive pressures
CERTAIN PROVISIONS OF OUR CHARTER AND OF DELAWARE LAW MAKE A TAKEOVER OF PACKETEER MORE DIFFICULT, WHICH COULD LOWER THE MARKET PRICE OF THE COMMON STOCK Our corporate documents and Section 203 of the Delaware General Corporation Law could discourage, delay or prevent a third- party or a significant stockholder from acquiring control of Packeteer
In addition, provisions of our certificate of incorporation may have the effect of discouraging, delaying or preventing a 25 _________________________________________________________________ [76]Table of Contents merger, tender offer or proxy contest involving Packeteer
Any of these anti-takeover provisions could lower the market price of the common stock and could deprive our stockholders of the opportunity to receive a premium for their common stock that they might otherwise receive from the sale of Packeteer