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Wiki Wiki Summary
Arithmetic Arithmetic (from Ancient Greek ἀριθμός (arithmós) 'number', and τική [τέχνη] (tikḗ [tékhnē]) 'art, craft') is an elementary part of mathematics that consists of the study of the properties of the traditional operations on numbers—addition, subtraction, multiplication, division, exponentiation, and extraction of roots. In the 19th century, Italian mathematician Giuseppe Peano formalized arithmetic with his Peano axioms, which are highly important to the field of mathematical logic today.
Operation Mincemeat Operation Mincemeat was a successful British deception operation of the Second World War to disguise the 1943 Allied invasion of Sicily. Two members of British intelligence obtained the body of Glyndwr Michael, a tramp who died from eating rat poison, dressed him as an officer of the Royal Marines and placed personal items on him identifying him as the fictitious Captain (Acting Major) William Martin.
Bitwise operation In computer programming, a bitwise operation operates on a bit string, a bit array or a binary numeral (considered as a bit string) at the level of its individual bits. It is a fast and simple action, basic to the higher-level arithmetic operations and directly supported by the processor.
Special Activities Center The Special Activities Center (SAC) is a division of the Central Intelligence Agency responsible for covert operations and paramilitary operations. The unit was named Special Activities Division (SAD) prior to 2015.
Operations management Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in meeting customer requirements.
Operations research Operations research (British English: operational research), often shortened to the initialism OR, is a discipline that deals with the development and application of advanced analytical methods to improve decision-making. It is sometimes considered to be a subfield of mathematical sciences.
Emergency operations center An emergency operations center (EOC) is a central command and control facility responsible for carrying out the principles of emergency preparedness and emergency management, or disaster management functions at a strategic level during an emergency, and ensuring the continuity of operation of a company, political subdivision or other organization.\nAn EOC is responsible for strategic direction and operational decisions and does not normally directly control field assets, instead leaving tactical decisions to lower commands.
Operation (mathematics) In mathematics, an operation is a function which takes zero or more input values (called operands) to a well-defined output value. The number of operands (also known as arguments) is the arity of the operation.
Surgery Surgery is a medical or dental specialty that uses operative manual and instrumental techniques on a person to investigate or treat a pathological condition such as a disease or injury, to help improve bodily function, appearance, or to repair unwanted ruptured areas.\nThe act of performing surgery may be called a surgical procedure, operation, or simply "surgery".
Title insurance Title insurance is a form of indemnity insurance predominantly found in the United States and Canada which insures against financial loss from defects in title to real property and from the invalidity or unenforceability of mortgage loans. Unlike some land registration systems in countries outside the United States, US states' recorders of deeds generally do not guarantee indefeasible title to those recorded titles.
Insurance Securitization is the financial practice of pooling various types of contractual debt such as residential mortgages, commercial mortgages, auto loans or credit card debt obligations (or other non-debt assets which generate receivables) and selling their related cash flows to third party investors as securities, which may be described as bonds, pass-through securities, or collateralized debt obligations (CDOs). Investors are repaid from the principal and interest cash flows collected from the underlying debt and redistributed through the capital structure of the new financing.
Co-insurance In insurance, co-insurance or coinsurance is the splitting or spreading of risk among multiple parties.\n\n\n== In the United States ==\nIn the U.S. insurance market, co-insurance is the joint assumption of risk between the insurer and the insured.
Old Republic International Old Republic International Corporation is an American property insurance and title and deed company. The company is headquartered in Chicago, Illinois.
Title (property) In property law, title is an intangible construct representing a bundle of rights in (to) a piece of property in which a party may own either a legal interest or equitable interest. The rights in the bundle may be separated and held by different parties.
First American Corporation First American Financial Corporation is an American financial services company which provides title insurance and settlement services to the real estate and mortgage industries.\nThe First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust and investment advisory services.
Commonwealth Land Title Insurance Company The Real Estate Title Insurance Company of Philadelphia was the world's first title insurance company.\n\n\n== Background ==\nPrior to the invention of title insurance buyers in real estate transactions bore sole responsibility for ensuring the validity of the land title held by the seller.
Fidelity National Financial Fidelity National Financial, Inc. (NYSE:FNF), a Fortune 500 company, is a provider of title insurance and settlement services to the real estate and mortgage industries.
Title search In real estate business and law, a title search or property title search is the process of examining public records and retrieving documents on the history of a piece of real property to determine and confirm property's legal ownership, and find out what claims or liens are on the property. A title search is also performed when an owner wishes to sell mortgage property and the bank requires the owner to insure this transaction.
Mergers and acquisitions In corporate finance, mergers and acquisitions (M&A) are transactions in which the ownership of companies, other business organizations, or their operating units are transferred or consolidated with other entities. As an aspect of strategic management, M&A can allow enterprises to grow or downsize, and change the nature of their business or competitive position.
Knowledge acquisition Knowledge acquisition is the process used to define the rules and ontologies required for a knowledge-based system. The phrase was first used in conjunction with expert systems to describe the initial tasks associated with developing an expert system, namely finding and interviewing domain experts and capturing their knowledge via rules, objects, and frame-based ontologies.
List of mergers and acquisitions by Alphabet Google is a computer software and a web search engine company that acquired, on average, more than one company per week in 2010 and 2011. The table below is an incomplete list of acquisitions, with each acquisition listed being for the respective company in its entirety, unless otherwise specified.
List of mergers and acquisitions by Meta Platforms Meta Platforms (formerly Facebook, Inc.) is a technology company that has acquired 91 other companies, including WhatsApp. The WhatsApp acquisition closed at a steep $16 billion; more than $40 per user of the platform.
Bolt-on acquisition Bolt-on acquisition refers to the acquisition of smaller companies, usually in the same line of business, that presents strategic value. This is in contrast to primary acquisitions of other companies which are generally in different industries, require larger investments, or are of similar size to the acquiring company.
Ben Ashkenazy Ben Ashkenazy (born 1968/69) is an American billionaire real estate developer. He is the founder, CEO, and majority owner of Ashkenazy Acquisition Corporation, which has a $12 billion property portfolio.
List of acquisitions by Oracle This is a listing of Oracle Corporation's corporate acquisitions, including acquisitions of both companies and individual products.\nOracle's version does not include value of the acquisition.See also Category:Sun Microsystems acquisitions (Sun was acquired by Oracle).
Mergers & Acquisitions In corporate finance, mergers and acquisitions (M&A) are transactions in which the ownership of companies, other business organizations, or their operating units are transferred or consolidated with other entities. As an aspect of strategic management, M&A can allow enterprises to grow or downsize, and change the nature of their business or competitive position.
Subsidiary A subsidiary, subsidiary company or daughter company is a company owned or controlled by another company, which is called the parent company or holding company. Two or more subsidiaries that belong to the same parent company are called sister companies.
Competition Competition is a rivalry where two or more parties strive for a common goal which cannot be shared: where one's gain is the other's loss (an example of which is a zero-sum game). Competition can arise between entities such as organisms, individuals, economic and social groups, etc.
Emirates subsidiaries Emirates Airline has diversified into related industries and sectors, including airport services, event organization, engineering, catering, and tour operator operations. Emirates has four subsidiaries, and its parent company has more than 50.
Subsidiary title A subsidiary title is an hereditary title held by a royal or noble person but which is not regularly used to identify that person, due to the concurrent holding of a greater title.\n\n\n== United Kingdom ==\nAn example in the United Kingdom is the Duke of Norfolk, who is also the Earl of Arundel, the Earl of Surrey, the Earl of Norfolk, the Baron Beaumont, the Baron Maltravers, the Baron FitzAlan, the Baron Clun, the Baron Oswaldestre, and the Baron Howard of Glossop.
Subsidiary alliance A subsidiary alliance, in South Asian history, was a tributary alliance between an Indian state and a European East India Company. The system of subsidiary alliances was pioneered by the French East India Company governor Joseph François Dupleix, who in the late 1740s established treaties with the Nizam of Hyderabad, India, and other Indian princes in the Carnatic.It stated that the Indian rulers who formed a treaty with the British would be provided with protection against any external attacks in place that the rulers were (a) required to keep the British army at the capitals of their states (b)they were either to give either money or some territory to the company for the maintenance of the British troops (c) they were to turn out from their states all non-english europeans whether they were employed in the army or in the civil service and (d)they had to keep a British official called 'resident' at the capital of their respective states who would oversee all the negotiations and talks with the other states which meant that the rulers were to have no direct correspondence or relations with the other states .
Operating subsidiary An operating subsidiary is a subsidiary of a corporation through which the parent company (which may or may not be a holding company) indirectly conducts some portion of its business. Usually, an operating subsidiary can be distinguished in that even if its board of directors and officers overlap with those of other entities in the same corporate group, it has at least some officers and employees who conduct business operations primarily on behalf of the subsidiary alone (that is, they work directly for the subsidiary).
List of Gazprom subsidiaries Russian energy company Gazprom has several hundred subsidiaries and affiliated companies owned and controlled directly or indirectly. The subsidiaries and affiliated companies are listed by country.
Alphabet Inc. Alphabet Inc. is an American multinational technology conglomerate holding company headquartered in Mountain View, California.
Subsidiary right A subsidiary right (also called a subright or sub-lease) is the right to produce or publish a product in different formats based on the original material. Subsidiary rights are common in the publishing and entertainment industries, in which subsidiary rights are granted by the author to an agent, publisher, newspaper, or film studio.
List of Toshiba subsidiaries Subsidiaries of Toshiba. Together, these companies form the Toshiba Group.
Paper railroad In the United States, a paper railroad is a company in the railroad business that exists "on paper only": as a legal entity which does not own any track, locomotives, or rolling stock.\nIn the early days of railroad construction, paper railroads had to exist by necessity while in the financing stage.
Risk Factors
FIDELITY NATIONAL FINANCIAL INC /DE/ Item 1A Risk Factors In addition to the normal risks of business, we are subject to significant risks and uncertainties, including those listed below and others described elsewhere in this Annual Report on Form 10-K or incorporated herein
Any of the risks described herein could result in a significant or material adverse effect on our results of operations or financial condition
General If adverse changes in the levels of real estate activity occur, our revenues may decline
Title insurance revenue is closely related to the level of real estate activity which includes sales, mortgage financing and mortgage refinancing
Our FIS segment would also be negatively affected if real estate activity levels decline
Levels of real estate activity are primarily affected by the average price of real estate sales, the availability of funds to finance purchases and mortgage interest rates
While both the volume and the average price of residential real estate transactions have recently experienced record highs, we do not expect these trends to continue
Further, interest rates have risen from record low levels in 2003, resulting in reductions in the level of mortgage refinancings and total mortgage originations in 2004 and again in 2005
We have found that residential real estate activity generally decreases in the following situations: • when mortgage interest rates are high or increasing; • when the mortgage funding supply is limited; and • when the United States economy is weak
If either the level of real estate activity or the average price of real estate sales declines, it could adversely affect our title insurance revenues
The Mortgage Bankers Association currently projects residential mortgage production in 2006 to be dlra2dtta24 trillion, which would represent a 19dtta2prca decline relative to 2005
The MBA further projects that the 19dtta2prca decrease will result from purchase transactions declining from dlra1dtta49 billion in 2005 to dlra1dtta43 billion in 2006 or 3dtta6prcaand refinance transactions dropping from dlra1dtta29 billion in 2005 to dlra0dtta81 billion or 37dtta1prca in 2006
Revenues from certain of the businesses in our FIS segment are also closely related to the level of real estate transactions, such as real estate sales and mortgage refinancings
Our revenues in future periods will continue to be subject to these and other factors which are beyond our control and, as a result, are likely to fluctuate
28 _________________________________________________________________ [80]Table of Contents Our rate of growth could be adversely affected if we are unable to acquire suitable acquisition candidates
As part of our growth strategy, we have made numerous acquisitions and we plan to continue to acquire complementary businesses, products and services
This strategy depends on our ability to identify suitable acquisition candidates and, assuming we find them, to finance such acquisitions on acceptable terms
We have historically used, and in the future may continue to use, a variety of sources of financing to fund our acquisitions, including cash from operations, debt and equity
Our ability to finance our acquisitions is subject to a number of risks, including the availability of adequate cash reserves from operations or of acceptable financing terms and variability in our stock price
FIS is highly leveraged and would likely need to issue equity to raise funds for a significant acquisition
These steps might require approval of FIS’s lenders, which might not be forthcoming
These factors may inhibit our ability to pursue attractive acquisition targets
If we are unable to acquire suitable acquisition candidates, we may experience slower growth
Our management has articulated an ongoing strategy to seek growth through acquisitions in lines of business that will not necessarily be limited to our traditional areas of focus or geographic areas
This expansion of our business subjects us to associated risks, such as the diversion of management’s attention and lack of experience in operating such businesses, and may affect our credit and ability to repay the notes
Our management has stated that we will seek to operate as a true holding company with the flexibility to make acquisitions in lines of business that are not directly tied to or synergistic with our core operating segments
Accordingly, we have recently acquired, and may in the future acquire, businesses in industries or geographic areas with which management is less familiar than we are with our core businesses
These activities involve risks that could adversely affect our operating results, such as diversion of management’s attention and lack of substantial experience in operating such businesses
Also, in the last few years we have expanded the range and amount of real estate information services we provide, expanded our home warranty, auto and niche personal lines insurance businesses, expanded our commercial title insurance business and acquired underwriters of other lines of insurance products
There can be no guarantee that we will not enter into transactions or make acquisitions that will cause us to incur additional debt, increase our exposure to market and other risks and cause our credit or financial strength ratings to decline
We may encounter difficulties managing our growth and successfully integrating new businesses, including the businesses of Certegy following the merger, which could adversely affect our results of operations
A failure of new FIS to achieve expected synergies or to successfully cross-sell its products and services could result in the benefits of the merger not being attained
We have historically achieved growth through a combination of developing new products and services and, increasing our market share for existing products and acquisitions
Part of our strategy is to pursue opportunities to diversify and expand our operations by acquiring or making investments in other companies
The success of each acquisition will depend upon: • our ability to integrate the acquired business’ operations, products and personnel; • our ability to retain key personnel of the acquired business; • our ability to expand our financial and management controls and reporting systems and procedures; • our ability to maintain the customers and goodwill of the acquired business; and • any unexpected costs or unforeseen liabilities associated with the acquired business
The integration of two previously separate companies is a challenging, time-consuming and costly process
In the case of the merger with Certegy, it is possible that the integration process could result in the loss of key employees, the disruption of each company’s ongoing businesses or inconsistencies in standards, controls, procedures and policies that adversely affect FIS’s ability to maintain relationships with suppliers, customers and employees or to achieve the anticipated benefits of the merger
In addition, any successful integration of companies will require the dedication of significant management resources, which will 29 _________________________________________________________________ [81]Table of Contents temporarily detract attention from our day-to-day businesses
The same issues apply to the integration of any other business we acquire
Realizing the beneficial synergies expected from the merger with Certegy will depend on a number of factors, some of which include: • retention of key management, marketing, and technical personnel after the merger; • correctly identifying areas where personnel and facilities can be consolidated without adverse effects on results of operations; • customers not deferring purchasing decisions as a result of the merger; • the ability of the combined company to increase sales of its products; and • competitive conditions in the industries in which the combined company operates
The failure to achieve the anticipated synergies could result in a failure to attain the expected benefits to the business, financial condition and operating results of FIS, and ultimately to our results of operations
While we intend to take advantage of this merger to seek cross-selling opportunities, such cross-selling efforts may face potential challenges for various reasons, such as difficulties in coordinating and incentivizing employees within one combined company and maintaining optimal quality control, managing existing customers’ potential resistance to outsourcing functions to a new vendor and other matters
If the cross-selling synergies for increased revenue do not occur, the benefits of the merger may not ultimately be achieved
We are a holding company and depend on distributions from our subsidiaries for cash
We are a holding company whose primary assets are the securities of our operating subsidiaries
Our ability to pay debt service on our notes and our other obligations and to pay dividends is dependent on the ability of our subsidiaries to pay dividends or make other distributions or payments to us
Our subsidiaries are not obligated to make funds available to us
If our operating subsidiaries are not able to pay dividends to us, we may not be able to meet our obligations or pay dividends on our common stock
FNT’s title insurance and specialty insurance subsidiaries must comply with state laws which require them to maintain minimum amounts of working capital, surplus and reserves, and place restrictions on the amount of dividends that they can distribute to us
Compliance with these laws will limit the amounts our regulated subsidiaries can dividend to us
During 2006, FNT’s title insurers will be able to pay dividends or make distributions to FNT without prior regulatory approval of approximately dlra289dtta9 million
Our other subsidiaries include FIS and our specialty insurance operations
However, at present FIS is highly leveraged and specialty insurance is a smaller, growing operation and, as a result, it will likely be difficult under current circumstances for either of them to be a significant source of cash to us
Although the merger with Certegy resulted in the combined company having a lower degree of leverage than pre-merger FIS alone, the combined company still has substantial leverage and has its own needs for cash and accordingly may be unable to provide significant cash flow to FNF FIS currently expects that following the merger it will continue paying quarterly dividends of dlra0dtta05 per share
However, FIS’s senior credit facilities contain covenants limiting the amount of dividends FIS can pay on its common stock to dlra60 million per year, plus certain other amounts, except that dividends on common stock may not be paid if any event of default under the facilities shall have occurred or be continuing or would result from such payment
Further, any dividends FIS does pay would also be paid to the stockholders of FIS other than us
We could have conflicts with our subsidiaries, and our chief executive officer and chairman of our board of directors is also the chairman of the board of directors of both FNT and FIS Conflicts may arise between our majority-owned subsidiaries FNT and FIS and us as a result of our ongoing agreements and the nature of our respective businesses
We will seek to manage any potential conflicts through our agreements with our subsidiaries and through oversight by independent members of our 30 _________________________________________________________________ [82]Table of Contents board of directors
However, there can be no assurances that such measures will be effective or that we will be able to resolve all potential conflicts
Similar conflicts could arise between FNT and FIS William P Foley, II, is our chief executive officer and the chairman of our board of directors and the chairman of the board of each of FNT and FIS As an officer and director of multiple companies, he has obligations to us and to such other companies and may have conflicts of interest with respect to matters potentially or actually involving or affecting our and their respective businesses
As an officer and director of multiple companies, he may also have conflicts of time with respect to his multiple responsibilities
Foley is able to allot, then his oversight of that company’s activities could be diminished
Some of our executive officers and directors own substantial amounts of stock or options of FNT or FIS Such ownership could create or appear to create potential conflicts of interest when directors and officers are faced with decisions that could have different implications for us and FNT or FIS Some of our executive officers and directors own substantial amounts of FNT and FIS stock and stock options because of their relationships with FNF, FNT and FIS Such ownership could create or appear to create potential conflicts of interest when our directors and officers are faced with decisions that involve FNT, FIS or any of their respective subsidiaries
The markets in which our principal operating subsidiaries operate are highly competitive
Some of our competitors have greater resources than us, and we may face competition from new entrants with alternative products or services
The market for FIS’s services is intensely competitive
FIS’s competitors vary in size and in the scope and breadth of the services they offer
Some of its competitors have substantial resources
Since many of FIS’s larger potential customers in its bank core processing and mortgage processing businesses have historically developed their key applications in-house and therefore view their system requirements from a make-versus-buy perspective, FIS often competes against its potential customers’ in-house capacities
In its card services business, our FIS segment faces direct competition from third-party payment processors and companies that market software for the electronic payments industry
We also compete against software and transaction processing systems developed and used in-house by our potential customers
Our competitors may develop products and services that are superior to or that achieve greater market acceptance than our products and services
Certain of our competitors may have significantly greater financial, technical, marketing or other resources than we do
As a result, our competitors may be in a position to respond more quickly than we can to new or emerging technologies and changes in customer requirements, or may devote greater resources than we can to the development, promotion, sale and support of their products and services
Moreover, new competitors or alliances among competitors may emerge and rapidly decrease our market share
We may not be able to maintain our competitive position against current and potential competitors, especially those with significantly greater resources than us
Accordingly, competitive pressures may have a material adverse effect on our business, financial condition and results of operations
The title insurance industry is also highly competitive
According to Demotech, the top five title insurance companies accounted for 90dtta2prca of net premiums collected in 2004
The number and size of competing companies varies in the different geographic areas in which we conduct our title insurance business
In our principal markets, competitors include other major title underwriters such as The First American Corporation, LandAmerica Financial Group, Inc, Old Republic International Corporation and Stewart Information Services Corporation, as well as numerous smaller title insurance companies and independent agency operations at the regional and local level
These smaller companies may expand into other markets in which we compete
Also, the removal of regulatory barriers might result in new competitors entering the title insurance business, and those new competitors may include companies that have greater financial resources than we do and possess other competitive advantages
Competition among the major title insurance companies, expansion 31 _________________________________________________________________ [83]Table of Contents by smaller regional companies and any new entrants with alternative products could affect our business operations and financial condition
From time to time, we adjust the title insurance rates we charge in a particular state as a result of competitive conditions in that state
For example, in response to recent rate reductions by certain of our title insurance competitors, we recently adjusted our rate structure in California for refinancings
This change could have an adverse impact on our results of operations, although its ultimate impact will depend, among other things, on the volume and mix of our future refinancing business in that state
We expect the markets for our products and services to remain highly competitive
Our failure to remain competitive may have a material adverse effect on our business, financial condition and results of operations
Risks Relating to our Insurance Business Our insurance subsidiaries must comply with extensive regulations
These regulations may increase our costs or impede, or impose burdensome conditions on, actions that we might seek to take to increase the revenues of those subsidiaries
Our insurance businesses are subject to extensive regulation by state insurance authorities in each state in which they operate
These agencies have broad administrative and supervisory power relating to the following, among other matters: • licensing requirements; • trade and marketing practices; • accounting and financing practices; • capital and surplus requirements; • the amount of dividends and other payments made by insurance subsidiaries; • investment practices; • rate schedules; • deposits of securities for the benefit of policyholders; • establishing reserves; and • regulation of reinsurance
Most states also regulate insurance holding companies like us with respect to acquisitions, changes of control and the terms of transactions with our affiliates
State regulations may impede or impose burdensome conditions on our ability to increase or maintain rate levels or on other actions that we may want to take to enhance our operating results
In addition, we may incur significant costs in the course of complying with regulatory requirements
We cannot assure you that future legislative or regulatory changes will not adversely affect our business operations
” State regulation of the rates we charge for title insurance could adversely affect our results of operations
Our title insurance subsidiaries are subject to extensive rate regulation by the applicable state agencies in the jurisdictions in which they operate
Title insurance rates are regulated differently in the various states, with some states requiring the subsidiaries to file rates before such rates become effective and some states promulgating the rates that can be charged
In almost all states in which the title subsidiaries operate, our rates must not be excessive, inadequate or unfairly discriminatory
The California Department of Insurance (“CDI”) has recently undertaken an examination of the levels of pricing and competition in the title insurance industry in California, with a view to determining whether prices are too high and if so, implementing rate reductions
The CDI commissioned an analysis of the title insurance and escrow industry in California, and a report was prepared by an economist at the request of the 32 _________________________________________________________________ [84]Table of Contents California Insurance Commissioner
The report concluded that a reasonable degree of competition does not exist in the markets for title insurance and escrow services in California, and the CDI began holding hearings in January 2006 to address the report’s findings
The Company is unable to predict the outcome of the CDI’s examination, or whether it will result in new legislation, regulation or restrictions on its title insurance operations in California
California is the largest source of revenue for the title insurance industry, including for us
In 2005, California-based premiums accounted for 45dtta1prca of premiums earned by FNT’s direct operations and 1dtta8prca of its agency premium revenues
In the aggregate, California accounted for approximately 21prca of our total title insurance premiums for 2005
A significant part of our revenues and profitability are therefore subject to FNT’s operations in California and to the prevailing regulatory conditions in California
Adverse regulatory developments in California, which could include reductions in the maximum rates permitted to be charged, inadequate rate increases or more fundamental changes in the design or implementation of the California title insurance regulatory framework, could have a material adverse effect on our results of operations and financial condition
Insurance regulators in New York, Colorado, Florida, Nevada and Texas have also announced similar inquiries (or other reviews of title insurance rates) and other states could follow
State regulators may use their rate-regulation oversight authority to take steps to cause us to reduce our rates, or block our attempts to increase our rates
Such actions by regulators could adversely affect our operating results
Further, US Representative Oxley, the Chairman of the House Financial Services Committee, recently asked the Government Accountability Office (the GAO) to investigate the title insurance industry
Representative Oxley stated that the Committee is concerned about payments that certain title insurers have made to developers, lenders and real estate agents for