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Wiki Wiki Summary
Operations management Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in meeting customer requirements.
Operations research Operations research (British English: operational research), often shortened to the initialism OR, is a discipline that deals with the development and application of advanced analytical methods to improve decision-making. It is sometimes considered to be a subfield of mathematical sciences.
Surgery Surgery is a medical or dental specialty that uses operative manual and instrumental techniques on a person to investigate or treat a pathological condition such as a disease or injury, to help improve bodily function, appearance, or to repair unwanted ruptured areas.\nThe act of performing surgery may be called a surgical procedure, operation, or simply "surgery".
Operation (mathematics) In mathematics, an operation is a function which takes zero or more input values (called operands) to a well-defined output value. The number of operands (also known as arguments) is the arity of the operation.
Life Insurance Corporation Life Insurance Corporation of India (LIC) is an Indian statutory insurance and investment corporation headquartered in the city of Mumbai, India. It is under the ownership of Government of India.
Term life insurance Term life insurance or term assurance is life insurance that provides coverage at a fixed rate of payments for a limited period of time, the relevant term. After that period expires, coverage at the previous rate of premiums is no longer guaranteed and the client must either forgo coverage or potentially obtain further coverage with different payments or conditions.
Workers' compensation Workers' compensation or workers' comp is a form of insurance providing wage replacement and medical benefits to employees injured in the course of employment in exchange for mandatory relinquishment of the employee's right to sue his or her employer for the tort of negligence. The trade-off between assured, limited coverage and lack of recourse outside the worker compensation system is known as "the compensation bargain".
Financial compensation Financial compensation refers to the act of providing a person with money or other things of economic value in exchange for their goods, labor, or to provide for the costs of injuries that they have incurred.
Compensation and benefits Compensation and benefits (C&B) is a sub-discipline of human resources, focused on employee compensation and benefits policy-making. While compensation and benefits are tangible, there are intangible rewards such as recognition, work-life and development.
Compensation (essay) "Compensation" is an essay by Ralph Waldo Emerson. It appeared in his book Essays, first published 1841.
Renal compensation Renal compensation is a mechanism by which the kidneys can regulate the plasma pH. It is slower than respiratory compensation, but has a greater ability to restore normal values.
Government revenue Government revenue or national revenue is money received by a government from taxes and non-tax sources to enable it to undertake government expenditures. Government revenue as well as government spending are components of the government budget and important tools of the government's fiscal policy.
Revenue management Revenue management is the application of disciplined analytics that predict consumer behaviour at the micro-market levels and optimize product availability, leveraging price elasticity to maximize revenue growth and thereby, profit. The primary aim of revenue management is selling the right product to the right customer at the right time for the right price and with the right pack.
List of professional sports leagues by revenue In this table, the "Season" column refers to the league season for which financial data is available and referenced, which is usually not the most recently completed season of competition. Revenues are listed in millions of euros.
Cost of revenue Cost of revenue is the total of all costs incurred directly in producing, marketing, and distributing the products and services of a company to customers.\nCost of revenue can be found in the company income statement.
List of highest-grossing media franchises This is a list of the highest-grossing media franchises. This includes media franchises that started as a book, film, video game, comic book, animation, or television show, and have expanded to other forms of media.
Significant figures Significant figures (also known as the significant digits, precision or resolution) of a number in positional notation are digits in the number that are reliable and necessary to indicate the quantity of something.\nIf a number expressing the result of a measurement (e.g., length, pressure, volume, or mass) has more digits than the number of digits allowed by the measurement resolution, then only as many digits as allowed by the measurement resolution are reliable, and so only these can be significant figures.
Significant Others The term significant other (SO) has different uses in psychology and in colloquial language. Colloquially "significant other" is used as a gender-neutral term for a person's partner in an intimate relationship without disclosing or presuming anything about marital status, relationship status, gender identity, or sexual orientation.
Bit numbering In computing, bit numbering is the convention used to identify the bit positions in a binary number.\n\n\n== Bit significance and indexing ==\n\nIn computing, the least significant bit (LSB) is the bit position in a binary integer representing the binary 1s place of the integer.
Significant other The term significant other (SO) has different uses in psychology and in colloquial language. Colloquially "significant other" is used as a gender-neutral term for a person's partner in an intimate relationship without disclosing or presuming anything about marital status, relationship status, gender identity, or sexual orientation.
Arrangement In music, an arrangement is a musical adaptation of an existing composition. Differences from the original composition may include reharmonization, melodic paraphrasing, orchestration, or formal development.
SeekingArrangement SeekingArrangement (also known as Seeking) is an American sugar dating website founded by Brandon Wade in San Francisco, California, in 2006. Wade is currently the company's CEO.The SeekingArrangement business model is based on a membership system.
Somatotopic arrangement Somatotopy is the point-for-point correspondence of an area of the body to a specific point on the central nervous system. Typically, the area of the body corresponds to a point on the primary somatosensory cortex (postcentral gyrus).
Edible Arrangements Edible Arrangements (also simply known as Edible) is a U.S.-based franchising business that specializes in fresh fruit arrangements, combining the concept of a fruit basket with designs inspired by flower arrangement. The company also sells a variety of specialty fruit gift items, such as gift boxes featuring chocolate dipped fruit, and fresh fruit products.
Arrangement of hyperplanes In geometry and combinatorics, an arrangement of hyperplanes is an arrangement of a finite set A of hyperplanes in a linear, affine, or projective space S. \nQuestions about a hyperplane arrangement A generally concern geometrical, topological, or other properties of the complement, M(A), which is the set that remains when the hyperplanes are removed from the whole space. One may ask how these properties are related to the arrangement and its intersection semilattice.
December December is the twelfth and the final month of the year in the Julian and Gregorian calendars. It is also the last of seven months to have a length of 31 days.
December 10 December 10 is the 344th day of the year (345th in leap years) in the Gregorian calendar; 21 days remain until the end of the year.\n\n\n== Events ==\n\n\n=== Pre-1600 ===\n1317 – The "Nyköping Banquet": King Birger of Sweden treacherously seizes his two brothers Valdemar, Duke of Finland and Eric, Duke of Södermanland, who were subsequently starved to death in the dungeon of Nyköping Castle.
December 7 December 3 is the 337th day of the year (338th in leap years) in the Gregorian calendar; 28 days remain until the end of the year.\n\n\n== Events ==\n\n\n=== Pre-1600 ===\n915 – Pope John X crowns Berengar I of Italy as Holy Roman Emperor (probable date).
December 18 December 11 is the 345th day of the year (346th in leap years) in the Gregorian calendar; 20 days remain until the end of the year.\n\n\n== Events ==\n\n\n=== Pre-1600 ===\n220 – Emperor Xian of Han is forced to abdicate the throne by Cao Cao's son Cao Pi, ending the Han dynasty.
December 26 December 15 is the 349th day of the year (350th in leap years) in the Gregorian calendar; 16 days remain until the end of the year.\n\n\n== Events ==\n\n\n=== Pre-1600 ===\n533 – Vandalic War: Byzantine general Belisarius defeats the Vandals, commanded by King Gelimer, at the Battle of Tricamarum.
December 31 December 3 is the 337th day of the year (338th in leap years) in the Gregorian calendar; 28 days remain until the end of the year.\n\n\n== Events ==\n\n\n=== Pre-1600 ===\n915 – Pope John X crowns Berengar I of Italy as Holy Roman Emperor (probable date).
Whole life insurance Whole life insurance, or whole of life assurance (in the Commonwealth of Nations), sometimes called "straight life" or "ordinary life," is a life insurance policy which is guaranteed to remain in force for the insured's entire lifetime, provided required premiums are paid, or to the maturity date. As a life insurance policy it represents a contract between the insured and insurer that as long as the contract terms are met, the insurer will pay the death benefit of the policy to the policy's beneficiaries when the insured dies.
Direct Client-to-Client Direct Client-to-Client (DCC) (originally Direct Client Connection) is an IRC-related sub-protocol enabling peers to interconnect using an IRC server for handshaking in order to exchange files or perform non-relayed chats. Once established, a typical DCC session runs independently from the IRC server.
Competition Competition is a rivalry where two or more parties strive for a common goal which cannot be shared: where one's gain is the other's loss (an example of which is a zero-sum game). Competition can arise between entities such as organisms, individuals, economic and social groups, etc.
Web browser A web browser (also referred to as an Internet browser or simply a browser) is application software for accessing the World Wide Web or a local website. When a user requests a web page from a particular website, the web browser retrieves the necessary content from a web server and then displays the page on the user's device.
Internet Relay Chat Internet Relay Chat (IRC) is a text-based chat system for instant messaging. IRC is designed for group communication in discussion forums, called channels, but also allows one-on-one communication via private messages as well as chat and data transfer, including file sharing.Internet Relay Chat is implemented as an application layer protocol to facilitate communication in the form of text.
Mergers and acquisitions In corporate finance, mergers and acquisitions (M&A) are transactions in which the ownership of companies, other business organizations, or their operating units are transferred or consolidated with other entities. As an aspect of strategic management, M&A can allow enterprises to grow or downsize, and change the nature of their business or competitive position.
Risk Factors
CLARK INC ITEM 1A RISK FACTORS You should carefully consider the risks described below together with the other information contained in this 10-K before making a decision to invest in our common stock
The risks described below are not the only risks we face
Additional risks and uncertainties of which we are unaware or currently believe may be immaterial may also impair our business operations
If any of the following risks actually occur, our business, financial condition, and operating results could be adversely affected
10 _________________________________________________________________ [33]Table of Contents Risks related to our industry We are substantially dependent on revenue generated by the sale of business-owned life insurance policies
Changes in Federal tax laws and regulations could materially and adversely affect our renewal income and ability to gain new business
Many of the compensation and benefit programs we design and implement for our clients are financed with business-owned life insurance
Business-owned life insurance programs have tax advantages associated with such products that are attractive to our current and prospective clients
Commission revenue from these products represented 66dtta6prca, 69dtta1prca and 72dtta4prca, of our total revenues in 2005, 2004, and 2003, respectively
Provisions under the Sarbanes-Oxley Act of 2002 have created uncertainty as to whether certain split dollar policies may be used with respect to certain executives
The split-dollar regulations from September 2003 and the Sarbanes-Oxley Act of 2002 have significantly reduced the amount of revenue generated from new split dollar arrangements and may further reduce revenue from existing split dollar arrangements in the near term
On October 22, 2004, President Bush signed into law HR 4520, the “American Jobs Creation Act of 2004,” which included provisions affecting deferred compensation arrangements for taxable and tax-exempt employers
The legislation created new Section 409A of the Internal Revenue Code which applies to voluntary deferred compensation arrangements, supplemental executive retirement plans, stock appreciation rights (“SARs”) and certain other arrangements which have the effect of deferring compensation
Section 409A generally applies to compensation deferrals made after December 31, 2004
Among other things, Section 409A modifies the times at which distributions are permitted from nonqualified deferred compensation arrangements and requires that elections to defer compensation be made earlier than historical practice for many plans
The Treasury Department and the IRS issued their initial guidance regarding Section 409A, Notice 2005-1, on December 20, 2004
This initial guidance provided for the transition to the new rules contained in Section 409A In addition, comprehensive proposed Treasury Regulations addressing the application of Section 409A were published in the Federal Register on October 4, 2005
These proposed regulations will become effective January 1, 2007
Most existing deferred compensation programs will have to be modified in accordance with the new rules
During the transition period, it is expected that plan sponsors will revise the structure of their current programs and formalize the changes into a compliant plan design by the end of 2006 in accordance with the deadline established by the proposed regulations
We believe that deferred compensation plans remain a valuable savings tool
However, because of the time and effort required by plan sponsors to come into compliance with the new rules and to communicate the required changes to participants, participant compensation deferrals may be reduced
As a result, our revenue from existing and new arrangements may be reduced during the transitional period
Beyond the transitional period, it is anticipated that participant deferrals will return to their prior level, although the long-term impact of the new rules remains uncertain at this time
There have been several recent congressional proposals to change the federal tax laws with respect to business-owned life insurance
On September 17, 2003, the Senate Finance Committee approved legislation proposed by Sen
Jeff Bingaman (D-NM) that would tax the death benefits taxpayers receive from certain policies on the lives of former employees
Following an intensive lobbying effort by the insurance industry, the Finance Committee on February 2, 2004, reconsidered the business-owned life insurance provision it had previously approved and, in its place, approved legislation that generally would tax the death benefits taxpayers receive from policies on the lives of employees or former employees only in cases where the insured person had not consented to being covered or in the case of a former employee, where the insured was not among the company’s highly-compensated employees at the time of policy issuance
This same provision was reintroduced on January 31, 2005, by Senate Finance Committee Chairman Charles Grassley (R-IA) and Senator Max Baucus (D-MT) as part of the National Employee Savings and Trust Equity Guarantee Act (S 219) and was included in the pension bill, the Pension Security and Transparency Act of 2005 (S1783), approved by the Senate on November 16, 2005
We believe that this most recent proposal, if enacted, would not have a material adverse effect on our revenue from the sale of business-owned life insurance policies
However, if Congress were to adopt legislation broadly limiting the tax-free payment of death benefits on such policies or otherwise adversely affecting the tax treatment of the policies, future revenue from the sale of business-owned life insurance policies could materially decline
On November 1, 2005, the President’s Advisory Panel on Federal Tax Reform released the conclusions of its study on ways to reform the federal tax system
Among the panel’s recommendations is a proposal to tax currently, in certain instances, the increase in value (“inside buildup”) of life insurance policies
The tax reform panel’s recommendations are not binding on the President and it is unknown whether the President would include any proposal relating to life insurance inside buildup in any tax reform plan he may advance
The panel’s recommendation regarding inside buildup would be a fundamental change in the longstanding tax treatment of life insurance and has already encountered significant opposition from the life insurance industry, calling into question the prospects for any such proposal in Congress
However, if any such proposal were enacted and applied to business-owned life insurance, it could have a material adverse effect on our revenue from the sale of such insurance
11 _________________________________________________________________ [34]Table of Contents Our business is subject to fluctuations in interest rates, stock prices and general economic conditions
General economic conditions and market factors, such as changes in interest rates and stock prices, can affect our commission and fee income and the extent to which clients keep their policies inforce year after year
Equity returns and interest rates can have a significant effect on the sale and profitability of many employee benefit programs whether they are financed by life insurance or other financial instruments
When interest rates are at historically low levels, our fixed income products become less attractive to potential purchasers
Further, a prolonged decrease in stock prices can have an effect on the sale and profitability of our clients’ programs that are linked to stock market indices
We cannot guarantee that we will be able to compete with alternative products if these market forces make our clients &apos programs unattractive
We are subject to regulation at the state level
We sell our insurance products in all 50 states through licensed insurance producers operating as independent agents as well as through our employees
States have broad powers over licensing, payments of commissions, business practices, policy forms, and premium rates
Insurance laws related to licensing, marketing activities, and the receipt of commissions varies from state to state
While we have not encountered significant regulatory problems in the past, we cannot assure you that we, or the producers through whom we sell, will be in compliance at all times with all applicable regulatory requirements of each state
As a result of issues arising in connection with the marketing by certain companies in the property and casualty insurance, health insurance, and group life insurance markets, various states have adopted laws and regulations during 2005 that, among other things, impose new disclosure obligations on us with respect to the insurance and other financial products we market
These new laws and regulations are, in part, a response to the recent amendment to the Producer Licensing Model Act by the National Association of Insurance Commissioners
Depending on the specific requirements of such laws, if any, which are actually adopted by the states where we market insurance, there could be an adverse impact on our revenues
We have entered into a number of supplemental compensation arrangements with certain of the insurance carriers whose products we sell
The industry-wide usage of supplemental compensation arrangements between distributors and insurance carriers has come under scrutiny from regulatory and law enforcement authorities
For example, the Attorney General of the State of New York has commenced an investigation of certain practices in the insurance industry
While we believe that our arrangements are in each case appropriate and consistent with applicable law, there exists uncertainty as to whether regulatory authorities or industry participants will seek to alter many practices in the industry, including the terms under supplementary compensation arrangements between distributors and insurance companies
Any changes to such practices or terms could have a material adverse effect on our business, financial condition, and results of operations
Risks related to our company We face strong competition
Our business is highly competitive
We compete with consulting firms, insurance brokers, third party administrators, producer groups, and insurance companies
A number of our competitors offer attractive alternative programs
The direct competitors of our Executive Benefits Practice include Mullin Consulting, TBG Financial, and Westport Worldwide
The competitors of our Banking Practice include Charon Planning, Benmark, and Northwestern Mutual Life
Additionally, the banking industry is consolidating, which may reduce the number of potential bank clients
Primary competitors of our Healthcare Group and Pearl Meyer & Partners include Sullivan & Cotter, Towers Perrin, Fred Cook, and Mercer Consulting Group
We may also face competition from large, diversified financial services firms willing and able to expend the resources to enter our markets and from large direct competitors that choose to pursue an acquisition or consolidation strategy similar to ours
12 _________________________________________________________________ [35]Table of Contents Our business depends on the renewal commissions we generate from the life insurance policies underlying our clients &apos compensation and benefit programs
We derive a substantial portion of our revenue from the renewal commissions we earn on the business-owned life insurance policies and other financial instruments that underlie our clients &apos compensation and benefit programs
We earn these annual commissions so long as the underlying policies remain in existence
If a client chooses to cancel a policy, we will stop receiving any renewal commissions and fees on that policy
In addition, if a client delays or reduces the annual premiums it pays on the underlying policy due to a flexible premium structure or financial difficulties, our renewal commissions will be correspondingly delayed or reduced
Our quarterly operating results vary dramatically
Our operating results fluctuate considerably from quarter to quarter
We have experienced, and may continue to experience, large concentrations of revenue in the first and fourth quarters
Our operating results may be affected by a number of factors including: a significant portion of the funding for our bank-owned life insurance products occurs in the fourth calendar quarter, many deferred compensation plans marketed by our Executive Benefits Practice are financed in the first calendar quarter; and the timing of significant sales can have a material impact on our quarterly operating results
Our revenue is difficult to forecast, and we believe that comparing our consecutive quarterly results of operations is not meaningful, nor does it indicate what results we will achieve for any subsequent period
In our business, past operating results are not consistently reliable indicators of future performance
Significant downward fluctuations in our quarterly operating results could result in a sharp decline in the trading price of our common stock
” We are dependent on our management team
Our performance depends largely on the performance of our executive officers and key employees
It is important to us to keep and motivate high quality personnel, especially our management, consultants, and program development teams
The loss of the services of any key employees could have a material adverse effect on our business, financial condition, and operating results
We may not be able to successfully implement our acquisition strategy or integrate the businesses we acquire
Since September 1997, we have completed 29 acquisitions
At any point in time, we may also be considering several other potential acquisitions
Future acquisitions may require substantial expenditures that will be financed through cash from operations, or bank debt as well as future debt and/or equity offerings
We cannot assure you that funds will be available from banks or through the capital markets or that they will be available on terms acceptable to us
If funds are not available, we may be unable to fully implement our acquisition strategy
Acquisitions involve numerous risks, including the diversion of our managementapstas time and attention to the negotiation of the transaction and to the integration of the businesses acquired, the possible need to modify financial and other systems and add management resources, the potential loss of employees of the acquired businesses, the risks of entering new markets with which we have limited experience, and unforeseen difficulties in the acquired operations
An acquisition may not produce the revenue and profits we expect
Thus, an acquisition that fails to meet our expectations could have a material adverse effect on our business, financial condition, and operating results
A substantial portion of our total assets are represented by intangible assets
When we acquire a company, we normally acquire few tangible assets
Therefore, substantially the entire purchase price for the acquisition is allocated to intangible assets
The three primary components of our intangible assets are inforce revenue, goodwill, and non-compete agreements
The amount of purchase price allocated to inforce revenue is determined by discounting the cash flow of future commissions adjusted for expected persistency, mortality, and associated costs
The persistency of our inforce business is influenced by many factors outside of our control, and we cannot be sure that the value we have allocated will ultimately be realized
Non-compete agreements are amortized over the period of the agreements and other identifiable intangibles are amortized over their useful lives
The balance of the purchase price not allocated to identifiable intangible assets is classified as goodwill
We cannot assure you that all of our inforce revenue will be realizable or that accounting regulatory bodies will not impose different amortization methods
A majority of our commission revenue is derived from policies written by a limited number of insurance companies
We depend on a select group of insurance companies to underwrite the insurance policies underlying the programs we sell
During 2005, 32 life insurance companies underwrote substantially all of the insurance policies underlying our clients &apos programs
Seven of these companies accounted for approximately 30dtta6prca of our first year commission revenue in 2005, 55dtta3prca in 2004, and 55dtta7prca in 2003
If our relationship with any of these insurance companies, or their financial condition, were to significantly change for any reason, we could experience a disruption in our ability to provide products and services to our clients
Although we believe such disruption would only be short-term and that we would not experience any difficulties in securing replacement relationships with similar insurance companies, any long-term delays in doing so could affect our ability to provide competitive financing alternatives to our clients
Major stockholders have the ability to influence stockholder action
AEGON, Dimensional Fund Advisors, and Century Management owned approximately 13dtta1prca, 9dtta1prca, and 8dtta6prca respectively, of our outstanding common stock as of December 31, 2005
Tom Wamberg, our Chairman and Chief Executive Officer, owned approximately 8dtta1prca of our outstanding common stock as of December 31, 2005
As a result, these stockholders are able to exercise significant influence over all matters requiring stockholder approval, including the election of directors and approval of significant corporate transactions
This concentration of ownership may also have the effect of delaying, preventing, or deterring a change in control that may otherwise be beneficial to stockholders
We are subject to litigation which may have a negative impact on our business and reputation
From time to time, we are subject to lawsuits and other claims, which are being handled and defended in the ordinary course of business
While we are unable to predict the outcome of these matters, we do not believe, based upon currently available facts, that the ultimate resolution of any of such pending matters will have a material adverse effect on our overall financial condition, results of operations, or cash flows
However, adverse developments could negatively impact earnings in a particular future period